Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

This part-time year-round position will provide support for various human resources functions for Hershey Entertainment & Resorts at both the Human Resources Support Center and the Hersheypark Entertainment Complex Human Resources Office.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties:

Professionally greet visitors and employees to the HR Support offices as the first point-of-contact and determine the purpose of their visit to provide appropriate assistance, information, or direction. Handle basic issues and route advanced issues to the appropriate team member.

Professionally answer calls from our HR Call Center using a headset and logging all calls in our computer-based tracking system

Review and respond to emails sent to the shared HR Support inboxes

Assist with orientation, onboarding, and employee processing in Applicant Tracking, Onboarding and HR systems

Maintain an open line of communication with co-workers, management and human resources representatives from other properties

Provide support with the formal job offer process and complete Hiring Manager Recommendations

Assist applicants and employees with general HR-related questions

Create and print employee and vendor ID cards

Complete the process for our company-wide recognition program

Support and assist with job fairs and other virtual and in-person hiring events

Scan, document and catalog investigation kits

Complete employment verifications via email, phone, fax and in-person

Maintain electronic employee documents and files

Other duties as assigned.

Qualifications:

Must be 18 years of age or older

Minimum of one (1) year of administrative experience required, preferably in Human Resources

Knowledge, Skills, and Abilities:

Strong written and oral communication skills are required

Skilled in the use of Microsoft Office applications, including Excel and Word.

Proficient working with details on a daily basis for prolonged periods of time with minimal supervision.

Must be able to meet deadlines and handle multiple priorities and tasks with.

Must be self-motivated and feel comfortable taking initiative.

Job Demands:

Our HR Offices are open weekdays and weekends with hours that vary seasonally.  Candidates must have the availability to work multiple shifts, including up to one-weekend shift per week

The work schedule is approximately 3 days per week (evenings, weekends, and holidays required as needed)

Fast-paced office environment during operating seasons

Some duties may involve working outdoors on the Complex

While performing the duties of this job, the employee is required to:

Finger Dexterity Constant (>67%)

Hand/Eye Coordination Constant (>67%)

Standing Occasional (<33%)

Walking Occasional (<33%)

This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

This job regularly requires verbal communication of detailed information to others either by phone or in person.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer.