Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Supports the business by executing HR customer service and complex administrative duties.

French, Spanish, would be a plus. Portuguese and English mandatory.

Responsabilities:

.Every October to prepare the Development Plan of Human Resources (PDRH in Portuguese) to be reviewed by DSM and submit to MIREMPET (Ministry of Petroleum) system.

.Follow up with MIREMPET and record all documentation digitally on Teams and hard copy at Solar Luanda Office.

.Every March to prepare and submit (after DSM review) the Annual Balance (document to report changes/deviations from previous PDRH)

.Send communication letter to MIREMPET communicating changes on work visa status, employees changes, hiring or termination process Keep Solar documentation up to date on SIASP system (MIREMPET data base)

.Follow up with HR Rep about issues related to health insurance, employees documents (insurance cards, declaration letter, visa, certificates OGUK, etc) APD (Protection Data Agency) - keep registration and records up to date with APD

.Manages local HR content and compliance in countries where Solar has a presence (Angola, Uganda, IC, EG...), for visa requests (declaration letters, guidance to obtain business and tourist visa, etc)
•    Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
•    Provides an excellent service experience when executing employee-facing processes.
•    Proactively identifies opportunities to improve the employee experience, quality, velocity, and/or cost of HR processes.
•    Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics.
Degree or equivalent experience desired

Skills:
Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
 

Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
 

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
 

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
 

Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations.
 

HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management.

 

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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