Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities The primary purpose of this position is to perform technical support work in or provide assistance in one or more human resources functional areas such as: talent acquisition, administration, employee relations, benefits, employee development, and personnel security. Employee Benefits Performs complex data entry and clerical duties and maintains benefit files in accordance with applicable regulations. Independently prepares recurring reports and prepares special reports as directed, abstracting information from files, PeopleSoft, and relevant databases as appropriate. Conducts monthly benefit audits to include monthly reconciliation and benefit eligibility. Completes benefit service date and company service date audits. Maintains suspense registers and follows up on overdue actions, keeping supervisor informed on status. Ensures an adequate supply of forms, publications and other office supplies, including those specifics to Benefits. Assists employees with benefit related questions, issues and concerns. Prepares needed documents as requested by management (i.e., letter of employment, SF 1190s, applications for identification, benefit trends and analysis, and other supporting documents). Resolves administrative problems with carrier representatives. Coordinates and processes military buy back, survivor benefits, retirement benefits and ensures that portability of all benefits are transitioned accurately and smoothly. Maintains and tracks continuous and intermittent FMLA requests and non-FMLA medical leave. Talent Acquisition Serves as a subject matter expert on all phases of the recruiting and staffing process including sourcing, screening, interviewing, selection, in-processing and advising managers on best practices associated with on-boarding. Advises hiring managers on best practices related to behavioral based interviews, strategic sourcing, and core competency recruiting. Screens and rates applicants as per established Marine Corps Order and local directives. Participates in local job fairs, newcomer briefings, new employee orientation briefings, and leadership training, as directed. Advises and assists candidates on the submission status of applications. Responds to inquiries, grievances and complaints based on rating of qualifications, priority preference, and internal merit promotion actions, as appropriate. Sources strategically for worldwide positions in order to deliver a robust slate of high quality candidates for immediate opening. Looks for ways to continuously improve sourcing capabilities and networks in order to meet ongoing recruiting needs. Personnel Security Prepares reports and correspondence of a confidential nature which may include letters, e-mail messages, memorandums, faxes, and reports. Prepares DD 1172-2 forms for NAF employees to receive Common Access Card (CAC) identification and serves as a liaison between HRO and Installation Personnel Administration Center (IPAC) as needed. Verifies dependent verification and SOFA status before issuing DD 1172-2 forms for CAC and ID privilege cards. Represents the MCCS Security Program to the applicants and customers by explaining the processes and required documentation needed to initiate background checks and investigations for new employees during in-processing and, as needed, provides counseling and answers pertinent questions. Verifies the status of existing investigations utilizing the current Department of Defense (DoD) personnel security clearance and access database. Standards Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications MINIMUM QUALIFICATIONS: Bachelor's degree from an accredited college or university in Human Resources or a related field OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR 3 years appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Must be able to obtain and maintain a Tier 3 (Secret) level federally adjudicated background investigation. Ability to interpret and apply rules, regulations, and policies applicable to talent acquisition, employee development, employee relations, benefits, and personnel security processes. Experience in applying tact and diplomacy when dealing with sensitive issues, to include conducting objective analysis, fact finding, and exercising confidentiality and privacy. Knowledge and ability in operating Microsoft Programs such as Outlook, Word, Access and Excel to perform data entry and data gathering; create various charts and statistical reports. Experience with PeopleSoft or any other personnel data base, and SharePoint preferred. Ability to effectively communicate both orally and in writing to convey a wide variety of information to diverse audiences. Must have excellent communication skills in order to deliver effective group briefings and orientations to large audiences in various Human Resources topics. This is a white-collar position where occasional lifting up to 20 lbs may be required. Please include MONTH/YEAR and HOURS per week for all previous work experience listed on the resume. If there is no indication of time in position, we will credit the minimum. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.