Job Summary Our Commercial HVAC Service Technician - (Chillers), specializes in heavy commercial chiller systems. You are responsible for performing inspections, testing, repairs, and planned maintenance of advanced and complex Chiller type Systems. Essential Duties + Maintains, Diagnoses and Repairs advanced and complex mechanical Chiller type systems. + Coordinates work processes on large projects. + Performs disassembly and reassembly of large commercial equipment to perform troubleshooting and planned maintenance as indicated in the service agreement. + Proficiently operates hand tools, power tools, gauges and measuring equipment. + Completes service contracts, quoted projects and demand service calls as directed. + Develops long-term relationships with customers and explains work performed to the customer's satisfaction. + Communicates and documents project status to all project stakeholders. + Serves as a lead and front-line resource to service technicians through technical support. + Coordinates the work of subcontractors, and may be asked to develop and provide guidance to technicians. + Purchases materials and issues purchase order numbers to suppliers. + Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements. + Maintains equipment, tools, and inventory stock on service vehicle. + Uses work experience to diagnose and provide timely cost effective solutions to customers. + Able to work effectively with app based software. Minimum Requirements + Minimum of 2+ years of relevant Chiller repair experience + 4+ years of HVAC Tech experience + High School Diploma or GED + Two-year technical degree in related field is preferred. + Required - Chiller Skills: + OEM Experience or Factory Training + Troubleshooting of chiller control panels, routine mechanical and electrical for chillers. + Strong background performing centrifugal chiller overhaul services. + Strong Systems knowledge (air-side, waterside, controls) + Strong problem solving and critical thinking skills and the ability to prioritize and multitask. + Advanced knowledge in the Operation, Maintenance and Troubleshooting of advanced and complex mechanical systems. Examples, chilled water plant systems I.e.. pumps,vfd's and cooling towers. + Takes and logs readings from critical equipment and takes appropriate corrective actions before system outage occurs. + Required - Extensive knowledge of chilled water systems such as DX air-cooled,Scroll/ Reciprocating, Screw, Centrifugal chillers and Magnetic Bearing Compressor Technology. + Required - Advanced working knowledge of building automation and sequence of mechanical systems operations. + Proficiency in equipment OEM specific software. (for example, TU, Tech-view, Service Checker, MTool) + Excellent customer service skills with a desire to exceed customers expectations. + Advanced knowledge of service processes, techniques and codes is required. + Proficient in reading complex schematics and blue prints. + Performs as self-managed individual. + Professional demeanor, solid interpersonal skills with good written and oral communication capability. + Demonstrates strong business ethics at all times. About Gallo Mechanical Services Gallo Mechanical Services is an affiliated company with Gallo Mechanical, a top-tier mechanical construction and service provider headquartered in Louisiana, with offices in the Charlotte and Raleigh NC area. Gallo Mechanical LLC is built on a bedrock foundation of dedication to family, service and performance. The company, a 75-year locally-grown family operation, is deeply invested in finding the best way to both serve and grow the community in which they live and work. The mission of Gallo Mechanical Services is to provide facility owners premium post-construction service and warranty support throughout the lifecycle of their facilities. Inclusive Employer Our number one focus will always be our people. Gallo Mechanical welcomes employees from varied backgrounds and walks of life, and it’s reflected in our diverse community. Gallo Mechanical is proud to be an equal opportunity employer and is committed to administering personnel actions, including hiring, training, promoting and compensating its employees, without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.