HVAC Residential Install/Change Out Department Management position. Must be detail and customer-service-oriented and have excellent organizational skills. The position requires a high level of correspondence with the Residential Install/Change Out Department, the Service Department and with customers & vendors. Must be strong in Microsoft applications and be able to work well with others in a fast-paced & high-volume environment. Responsibilities + Manage the Install/Change Out Department and all of it’s staff; installers, project manager, salesmen, admins, warehouse staff + Develop a plan for local and state-wide growth for the department + Train sales staff to qualify potential buyers. Manage the staff who will scheduling sales calls, follow-up on leads, and utilizing marketing strategies to maintain a high level of sales activity + Close sufficient sales to meet or exceed sales plan objectives. + Develop estimates and proposals for projects to include equipment replacements and repairs & MVP preventative maintenance agreements + Assume account management responsibility (installation, training, etc.) to assure complete customer satisfaction. + Develop technical skills to thoroughly understand the functionality of installed systems as they relate to overall home function. + Be knowledgeable of local and national codes, as well as customer-specific requirements, that drive specific system and residential configurations. + Provide leadership and input to others as requested or required to assist in the accurate estimation, design, installation, start-up, and training. + Manage the staff who will track active, expiring, and expired PM agreements and send proposals for renewal 60-90 days prior to expiration of existing contract. + Train the staff to ensure proper discussion with Customer for additional services, pricing levels, scope verification. + Performs other duties as assigned The Required Profile + Minimum of 3-5 years of sales experience in the HVAC industry. + Excellent initiative, and interpersonal communications skills and a demonstrated ability to influence others + Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects Powered by JazzHR