Position: HVAC Service Technician Apprentice Reports to: HVAC Service Manager Status: Full-time, Hourly Non-Exempt Pay Rate: $19.00 - $20.00 per hour ESSENTIAL FUNCTIONS- include and are not limited to: + Perform maintenance and basic repairs of heating and cooling systems, and related components. + Perform related plumbing, duct, and electrical work. + Perform efficiency and combustion tests. + Assist with related installation work as needed. + Assist in troubleshooting, diagnosing, and correcting problems on HVAC systems as needed. + Operate various modern industry related tools required to complete the job. + Acquire and maintain required knowledge, skills and ability to the perform above tasks. RESPONSIBILITIES- include and are not limited to: + Operate company vehicle in accordance with company and governmental standards. + Maintain a clean and well-kept company vehicle. + Maintain an adequate inventory of stock, tools and equipment in company vehicle. + Compliance with all traffic and environmental laws and regulations. + Compliance with all company and government safety, policy and regulatory standards. + Compliance with all company policies and procedures. + Complete all reports and paperwork according to company standards, policies and procedures. + Exchange trade related knowledge and information with the supervisor and co-workers. + Maintain a clean and well-kept personal appearance and wear company provided uniform. + Provide professional and courteous customer service at all times. + Accurately and honestly communicate information about products and services to customers. + Collect payments from customers when necessary. + Maintain confidentiality of all customer and company information. + Collaborate with Sales Specialists, coworkers, and managers as needed to provide an excellent customer experience. + Communicate with supervisor on a daily basis. + Maintain accurate safety and compliance records and submit promptly as needed. + Report any incidents promptly and accurately. + Attend and participate in any required job training, certifications, safety meetings, and informational seminars as requested. + Report to work as scheduled and work overtime (including on call) as needed, with minimal tardiness or absenteeism. + Participate in an on-call schedule per company policy. + Perform other related duties as assigned. QUALIFICATIONS AND SKILLS- include and are not limited to: + Mechanical aptitude, positive attitude, eagerness to learn and advance, and good customer service competences. + Maintain a valid driver’s license. + EPA Refrigerant certification-if not currently certified will need to obtain within 1 years of employment and maintain certifications (company provided). + CETP qualifications-if not currently certified will need to obtain within 2 years of employment and maintain these certifications (company provided). + Ability to maintain professional manner in difficult situations and operate well under pressure. + Attention to detail. + Ability to work well independently and as a member of a team. + Strong work ethic, determination, professionalism, and the desire to have a contributing role in our team’s success. + Ability to meet physical demands - climb ladders/stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units and their components. + Be capable of maneuvering equipment and materials in excess of 200 pounds with use of proper mechanical devices and/or additional man power. + Be capable of performing work outdoors with exposure to the elements. The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, staffing changes, workload or technical development.)