The Tom Wood Group, a leader in the automotive industry in Indianapolis, is searching for a Business Development Center (BDC) Representative who’s passionate about delivering top-tier customer service.  

Flexible schedule: Hybrid work opportunityDay or evening shifts that fit your lifestyleShifts available:7:15 AM – 4:15 PM8:00 AM – 5:00 PM9:00 AM – 6:00 PMSaturdays off? Mostly! Just 1 or 2 a monthCompetitive pay: $14.50/hour + bonus based on performance (average bonus: $450-$800/month)Team vibe: You’ll be part of a dynamic, supportive crew

Responsibilities:  

Dial it up! Handle 115+ inbound and outbound calls per dayProvide top notch service to our guestsEngage customers and set up service appointments across our multiple locationsBuild up your knowledge of the Tom Wood Automotive Group’s diverse lineup.

Qualifications:  

Experience in customer service or hospitality? Yes, please!Communication is key! You know how to connect with customers over the phone and through electronic communicationComfortable using computer systems, especially Microsoft appsCalm under pressure and always on the lookout to exceed expectationsYou love hitting your goals – and it shows!

 

Benefits: 

PTO & VacationPaid HolidaysMedicalDentalVision401k with Company MatchLifeDisabilityTrainingTuition ReimbursementService AwardsCareer Advancement

 

About Tom Wood Group 

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand.  

 

Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity  

 

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.