Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100+ clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Charge Entry Specialist

Responsible for the audit and daily balancing of encounters/ billable services as outlined in department processes for various centers.

Responsible for ensuring the accurate insurance demographic entry of patient information to

enable timely reimbursement.

Responsible for the notification and accumulation of trends from Physicians and/or office

personnel, in the event incomplete or inaccurate data is submitted.

Responsible for current knowledge of all CPT codes and modifiers, ICD-10 coding as well as any.

regulatory compliance issues as it pertains to billing of Physicians services.

Responsible for notification to the RCM Manager of any errors and/or Compliance issues noted on

submitted claims or pre-billed claims.

Responsible for the timely, accurate posting of all submitted encounters.

Participates in educational activities.

Maintains patient confidentiality.

Act as team player: collaborate, communicate clearly, and cooperate with Crossroads team members with focus on mission and goals of CTC.

Enhances communications by consistently displaying excellent customer service skills in behavior and attitude.

Ensures adherence to healthcare law, rules, and regulations.

Performs other miscellaneous duties as assigned pertaining to job level

Education and Experience requirements:

High school diploma or equivalent.

Preferred 2 years medical billing and charge entry – in a hospital or physician office setting.

Certified coder preferred.

General knowledge of HCPCS and CPT coding.

Working knowledge of practice management software.

Working knowledge with allowable/contractual amounts, payment terminology, adjustments, identifying patient responsibility.

​Hours, Schedule, and Travel (if applicable)

Monday-Friday; 8:00am-5:00pm

Hybrid Opportunity - Position will be fully in office during training period (which may vary depending on candidate's ability to meet competency requirements. Once requirements have been met, the employee may transition to working three days in office per week and two days remote.

Position Benefits

Have a daily impact on many lives.

Excellent training if you are new to this field.

Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

Opportunity to save lives every day!

Benefits Package

Medical, Dental, and Vision Insurance

PTO

Variety of 401K options including a match program with no vesture period

Annual Continuing Education Allowance (in related field)

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription for all employees