This position is ideally based in New England/ Boston, to cover those territories. Travel to customer sites is expected to account for up to 50% of your time.
This role is a remote role that will require onsite support to customer sites and will also allow for flexibility to work from home.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).Job Description
Roles and Responsibilities
Drive customer satisfaction and process productivity throughout the installation process and act as the primary liaison between GE Healthcare and the customer.Execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract.Regular tracking and communication of implementation progress, tracking of equipment delivery, installation, and testing, tracking and assignment of project deliverables with owners.Maintain accurate project milestone dates.Create visible and predictable data for key business metrics and revenue forecasting.Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets.Required Qualifications
Bachelor’s degree or equivalent technical field experience (Field Engineer, biomedical or related field experience)Minimum 3 years’ experience in one or more in equipment project management.Demonstrated experience with project management where deadlines were met on schedule or ahead of schedule (e.g., construction, healthcare IT, equipment installations experience).Ability to work independently managing multiple projects and competing prioritiesMust have a valid driver’s license.Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Must be willing to travel up to 50% to customer sites.Desired Characteristics
Master's degree or PMPDemonstrated customer service experience working in a clinical environment.Knowledge or experience within the healthcare industry and GE Healthcare products.Proficient in project Management Software such as MS Project, Smartsheet, or similar toolsSix Sigma certification and/or experience in Lean methodology.Familiar with one or more of IT concepts that include networking, IP addresses, switches, routers, virtual servers, etc.,Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc.)Experience with electronic patient recordsExperience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as requiredAbility to communicate technical subjects to technical and non-technical audiencesAdditional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No