Are you passionate about leveraging technology to enhance healthcare delivery and support those at the forefront of medicine? Premier Health is seeking a skilled I.T. CRM Physician Support team member to join our dynamic Physician Support Team. This position offers the unique opportunity to directly influence the efficiency and effectiveness of healthcare services by facilitating seamless access to critical systems and information for our physicians and advanced practitioners. Our organization prides itself on being a beloved employer, renowned for our commitment to innovation, support, and continuous improvement in the healthcare technology space. Joining our team means becoming part of a community that cherishes connection, where your work directly contributes to the empowerment of healthcare professionals and ultimately, patient care. Here, employees are valued, supported, and find profound satisfaction in their contributions to the Premier Health mission. If you're looking to make a real difference in the healthcare industry, feeling connected and appreciated in your role, and enjoy working with a team that loves what they do, this is the place for you. **Responsibilities** + Facilitate integration of new medical staff and providers with Premier systems. + Serve as a liaison for providers regarding system access. + Develop training materials for supported technology and systems. + Support billing access for physicians and advance practice providers. + Implement and support access for external facilities. + Assist with new technology implementations and special projects. + Provide troubleshooting support and liaise with IT teams. + Offer round-the-clock support to ensure exceptional customer service. + Manage security and access processes. + Support remote access for clinical system vendors. + Operate both independently and as part of a team. **Requirements** + Associate degree required, Bachelor's degree with 2 years of experience or Associate Degree with 6 years of experience preferred. + Degree in Computer Science or a related IT field. + 5-7 years of related experience, specifically in technical support and training. + Strong understanding of technology to solve business issues. + Proven ability to work on strategic and tactical projects as part of a team. + Excellent interpersonal, communication, and documentation skills. + Ability to work with minimum supervision and execute assignments effectively. + Experience with Windows, MacOS, portable devices, and smartphones preferred. + Experience in supporting physician office environments is desirable. **Are you ready to take your IT support skills to the next level in a role that truly matters? At Premier Health, you'll not only be joining a team that's at the forefront of healthcare technology but also find a career where your contributions have a direct impact on improving patient care. Don't miss this opportunity to be part of an esteemed organization that values your expertise and personal growth. Apply now to be the link between technology and exceptional healthcare delivery at Premier Health.** **Minimum Level of Education Required:** Associate degree **Additional requirements:** § **Type of degree** : Bachelor's Degree with 2 years of experience providing support to remote sites, or an Associate Degree with 6 years of experience. § **Area of study or major** : Computer Science or IT related field § **Preferred educational qualifications** : N/A § **Position specific testing requiremen** t: N/A **Experience** **Minimum Level of Experience Required:** 5 - 7 years of job related experience **Prior job title or occupational experience:** N/A **Prior specific functional responsibilities:** Technical Support and Training for users of all levels of technical skill **Preferred** **experience:** Knowledge of platforms in use by physicians and advanced practice providers including but not limited to, Windows, MacOS and various portable devices and smartphones. Previous experience with supporting physicians in their office environment is preferred. **Other** **experience requirements:** Minimum of 2 years of experience providing training and support to users of varying technical capability.