Adecco is assisting an Auto Auction in recruiting for a Customer Service Representative/Dispatcher opening in Brandywine, MD. This is a contract-to-hire opportunity. As a Customer Service Representative, you will handle customer inquiries, resolve complaints, and provide appropriate solutions while ensuring smooth data processing and administrative support. If you meet the qualifications below, apply today! **Responsibilities** + Provide excellent customer service by taking incoming calls and resolving inquiries effectively. + Deliver customer support via mail, telephone, and direct interaction. + Process orders and assignments, entering data into internal systems with precision. + Reference pricing and delivery information and respond to customer questions. + Create and maintain accurate records while performing general clerical duties such as word processing, filing, and data entry. + Prepare paperwork for auction day, securing necessary approvals. + Support office operations by assisting with additional tasks as needed. **Additional Insights on Responsibilities** + **Data Processing Expertise:** Candidates with a background in data entry or processing will excel in this role. Tasks may involve scanning, classifying, and filing a high volume of vehicle title information. For instance, over 300 titles were processed within one week during a similar assignment. + **System Navigation:** While the system is not overly complicated, minimal training is provided. Candidates should be resourceful and quick learners, capable of navigating and processing data with minimal guidance. + **Attention to Detail:** Precision is critical due to system defaults that require manual adjustments. Supervisors typically handle corrections, and they work under a "fast-paced, once-and-done" philosophy. + **Self-Starter Environment:** Staff members are helpful, but success in this role depends on being proactive and independent in managing your workload. **Qualifications** + Minimum of 2 years of relevant work experience. + Ability to work overtime as needed. + Exceptional verbal and written communication skills. + Excellent problem-solving abilities. + Experience handling high call volumes is required. + Dispatch experience is preferred. + Typing speed of at least 30 WPM. + Strong attention to detail and ability to maintain focus on repetitive tasks. + Capability to thrive in a fast-paced environment. + Perfect attendance is mandatory. + Reliable transportation is required (this location is **not metro-accessible** ). **Schedule and Benefits** + Full-Time Hours: 8:00 AM – 5:00 PM + Adecco provides a comprehensive benefits package to contract workers after one week of employment. **Why Join Us?** This role offers a supportive yet fast-paced work environment where you’ll be part of a collaborative team. While the position requires independent initiative and attention to detail, staff and leadership are available to provide guidance as needed. Candidates who thrive in structured, goal-oriented settings and enjoy customer service and data management will find this role rewarding. Apply now to be considered for this Customer Service Representative/Dispatcher position in Brandywine, MD, or explore other opportunities with Adecco! **Equal Opportunity Employer:** Minorities/Women/Veterans/Disabled **Pay Details:** $17.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance