IAM Identity Defense Specialist Denver, Colorado;Washington, District of Columbia; Chicago, Illinois **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **LOB Overview:** Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. **Role Description/what you can expect in Identity & Access Management:** Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team. The Identity Defense team aims to mitigate incidents through monitoring of network account usage, authentication activities and authentication behaviors. The team is responsible for reducing the risk associated with misuse or illicit use of accounts which grant access to Bank of America's internal network. An Identity Defense analyst is accountable for researching, designing, engineering, implementing, and supporting solutions to prevent and detect misuse of accounts. The Identity Defense Specialist will support design efforts to build out new processes, controls, and supporting governance related to implementation of human and non-human account monitoring to protect the Bank. You will utilize in-depth technical knowledge and business requirements to help implement scalable solutions, inclusive of monitoring, alerting, and escalation frameworks focused on core account protections. Leveraging your knowledge of both common and emerging threats related to account take-over, you will have an opportunity to proactively develop, implement, and influence controls and policy within the digital identity domain. You will partner with leaders from line of business organizations to triage security events and report on impacting security incidents. The Specialist will regularly collaborate with experts in and out of our team, both in country and in other regions, so excellent communication skills are very important. The role will also involve discussion with employees as part of alert analysis and disposition. If you are seeking a demanding role within Global Information Security (GIS) and have the required skills, this is a great opportunity for you. Typically, applicants should have 3 to 5 years of cybersecurity or engineering experience. **Responsibilities include:** + Actively investigate alerts related to potentially anomalous behavior/activity. + Confidently and professionally interview/question users to determine or confirm root cause. + Communicate effectively with response and business partners. + Build and monitor Splunk alerting and dashboards. + Identify areas for further process automation, simplification, and improvement. + Provide status updates for executives and stakeholders in non-technical terms encompassing risk, impact, containment, remediation, etc. + Risk management. + Comprehensively document analysis, investigative activities, actions, etc. + Ability to work non-standard hours, to include occasional on-call time during nights, weekends, and holidays. **Required Qualifications:** + 3 + years of experience with Information Security related activities. + 2 + years of experience in an operations focused information security role. + Experience conducting analysis/investigation and containment of potential data breaches or cyber security incidents. + Ability to analyze data and evaluate relevance to a specific incident under investigation. + Ability to handle multiple competing priorities in a fast-paced environment; ability to be decisive and take action without causing an undue delay. + Ability to exercise independent judgment when responding to alerts. + Ability to communicate effectively across all levels of the organization, to both technical and non-technical audiences. + Familiarity with security vulnerabilities, exploits, and hacker techniques. + Familiarity with identity management standards, social engineering TTPs, and the incident response lifecycle. + Working knowledge of Splunk, and the ability to build queries, alerts, dashboards, etc. + Knowledge of current authentication-based exploits. + Proven experience presenting findings via written reports and orally to key stakeholders in clear and concise language. + Can work well as part of a team as well as independently. + Can remain calm under pressure. + Ability to work in a strong team-orientated environment with a sense of urgency and resilience. + Critical thinking - must be able to think outside the box and develop solutions, while remaining risk and objective focused. **Desired Qualifications:** The candidate selected for this role will be required to secure a Security+, GSEC, GCIH or equivalent certification within 6 months of hire. This job will be open and accepting applications for a minimum of seven days from the date it was posted. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) . To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.