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Title: IBM Web Content Management (WCM) Business Analyst
Location: Melville, NY (Long Island)
Duration: 6 months + possible extensions.
The IBM Web Content Management (WCM) Business Analyst will be a core member of a B2B Portal and WCM team responsible for planning, and creating tech specs and test scripts for WCM applications to support distributors and dealers as well as vendors and employees across a broad swath of IBM platforms and technologies including: IBM WebSphere Portal, IBM WCM, IBM WebSphere Commerce, IBM WebSphere. Responsibilities include conceptual design, technical analysis, creating technical specifications and test scripts based on user stories. Candidate is expected to participate in gathering requirements and documenting WebSphere Portal functionality and the related application integration and enhancements within the application, as well as coaching of developers when needed. This includes support for application integration testing, integration development, project estimates, and cutover activities.

Required Skill:MUST have 2-3 years of experience working as a functional analyst on Content Management Systems (CMS), preferable (IBM WCM)– the candidate will be questioned on his/her knowledge on CMS.Experience in working as a liaison between the business teams and the technical teamExcellent technical specifications creation skills – 2 yearsExperience working with workflows, setting up permissions in CMS.Responsibilities:Create technical specifications and test scripts based on the use cases provided by the business teamsProvide support to Customers in the use of the Company intranet and associated applications including content management, publishing, collaboration, and other communication channels such as digital signs.Support includes understanding Customer issues, determining root cause, researching solutions, and ensuring appropriate resolution is reached within a timely manner.Perform maintenance and continuous improvement activities related to Company intranet platform and associated applications as directed.Provide training to existing and new Customers on appropriate use, workflows, and changes associated with communication platforms.Work with project Team members on the delivery and implementation of new communication services and applications, including requirements gathering, analysis, testing, and implementation support activities. 

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