Work where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemDepartment DescriptionIntegrated Care Partners ICP is a physician led clinically integrated health care network whose mission is to assist our members in providing the highest quality care at the most reasonable cost for our patients in the current rapidly changing medical environmentPosition SummaryThe Resource Coordinator is responsible for assessing the socioeconomic and psychosocial needs of clients and connecting them to community based resources A vital component of this role is working with the Hartford HealthCare System at large as well as community agencies to assist with resource allocation and identification of eligible services for patients The Resource Coordinator is able to build strong relationships within the Hartford HealthCare System as well as the community as potential referral sources This position is ideal for someone with entry level healthcare education and healthcare work background that is passionate about changing healthcare and helping patientsPosition ResponsibilitiesProcesses referrals to ICP Community Care Management teamOutreaches to patients telephonically to assess community resource and other needsDocuments in patientrsquos electronic health record and communicates outcome of patient outreach with community care managers providers and other care team membersIdentifies resources within HHC system and larger community to address patient care needsEstablishes and maintains favorable relationships with hospitals social service agencies physicians and other health care providers senior centers community and professional groups and other possible referral sourcesPerforms other related duties as assigned or necessaryReports To Manager Community Care ManagementWork where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemDepartment DescriptionIntegrated Care Partners ICP is a physician led clinically integrated health care network whose mission is to assist our members in providing the highest quality care at the most reasonable cost for our patients in the current rapidly changing medical environmentPosition SummaryThe Resource Coordinator is responsible for assessing the socioeconomic and psychosocial needs of clients and connecting them to community based resources A vital component of this role is working with the Hartford HealthCare System at large as well as community agencies to assist with resource allocation and identification of eligible services for patients The Resource Coordinator is able to build strong relationships within the Hartford HealthCare System as well as the community as potential referral sources This position is ideal for someone with entry level healthcare education and healthcare work background that is passionate about changing healthcare and helping patientsPosition ResponsibilitiesProcesses referrals to ICP Community Care Management teamOutreaches to patients telephonically to assess community resource and other needsDocuments in patientrsquos electronic health record and communicates outcome of patient outreach with community care managers providers and other care team membersIdentifies resources within HHC system and larger community to address patient care needsEstablishes and maintains favorable relationships with hospitals social service agencies physicians and other health care providers senior centers community and professional groups and other possible referral sourcesPerforms other related duties as assigned or necessaryReports To Manager Community Care ManagementEducation Bachelorrsquos degree in the Health and Human Services Gerontology public health or related field OR a minimum of three years of experience in case management or discharge planning with older adults Experience Three years experience working with older adultsLicensure Certification Registration Active Driverrsquos License with Reliable transportation Mental Health First Aid CertifiedLanguage Skills Excellent communication skills both written and verbal Prefer Bi lingualKnowledge Skills and Ability RequirementsProficient in Microsoft Office applications eg Word Excel Outlook PowerPointKnowledge of the local community and the services available within itApproachable with excellent listening skills tact and the available ability to offer support and encouragementAbility to work independently and productively in a high volume multifaceted work environmentDetail oriented with an ability to manage multiple task assignments in a highly organized fashionExceptional customer service skillsPossesses a commitment to holistic care in meeting the needs of clientsBe a reliable and effective team playerWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentEducation Bachelorrsquos degree in the Health and Human Services Gerontology public health or related field OR a minimum of three years of experience in case management or discharge planning with older adults Experience Three years experience working with older adultsLicensure Certification Registration Active Driverrsquos License with Reliable transportation Mental Health First Aid CertifiedLanguage Skills Excellent communication skills both written and verbal Prefer Bi lingualKnowledge Skills and Ability RequirementsProficient in Microsoft Office applications eg Word Excel Outlook PowerPointKnowledge of the local community and the services available within itApproachable with excellent listening skills tact and the available ability to offer support and encouragementAbility to work independently and productively in a high volume multifaceted work environmentDetail oriented with an ability to manage multiple task assignments in a highly organized fashionExceptional customer service skillsPossesses a commitment to holistic care in meeting the needs of clientsBe a reliable and effective team playerWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment