SHI has an exciting new opportunity to join a growing team of experts. We are looking for an energetic and detail-oriented candidate to take on our ICS Value Stream Data Analyst role. The ICS Value Stream Data Analyst is responsible for developing and maintaining Value Stream KPIs, providing insight into the process where production deviates from benchmarks and working with process stakeholders to clarify and improve the data-oriented processes while working to keep information clean and flowing to all team members.
This is a hybrid position reporting to the Director – ICS Projects and Support and is performed at SHI’s (Knox) Piscataway, NJ office location.
About UsSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. ResponsibilitiesInclude, but are not limited to:
Oversee all functional data, business analytics and SLA projects for Integration ServicesDevelop dashboards to monitor KPIs around departmental focus on efficiency and delivery, understanding of process performance and potential points of process degradationAnalyze monthly summaries detailing the work performed, comparing to previous months and years and present data to appropriate stakeholders Provide and articulate data to internal teams, ensuring clarity and understanding across a variety of positions and teamsProvide innovative analytical insights of Value Stream KPIsDevelop and improve reporting structures across all touch points of the Value StreamReview the current model of information transfer between our customers and SHI to identify inconsistencies and inaccuracies to improve the overall communication processWork with data teams to develop methodologies to automate the capture of baseline cycle times for future monitoring Qualifications Bachelor’s Degree in an analytical field or equivalent work experience1-2 years of experience as a Data Analyst and experience in data management, analysis, and reporting1-2 years of experience with Power Query, VBA (or similar automation language)Data modeling and report/dashboard building experienceAdvanced levels of experience with Excel Required Skills Ability to work on multiple priorities and/or projects simultaneouslySuperior organizational and time management skillsProactive, driven, and positive work attitudeExcellent communication skills and ability to present to large groupsAbility to take initiative Ability to work efficiently and effectively in a fast-paced environment while meeting all deadlinesAbility to recognize workflow issuesAbility to communicate analytical information clearly and effectively Strong oral and written communication skillsProblem solving skillsEager to develop professionallyAbility to work on multiple priorities and/or projects simultaneouslyDetermination and a deep desire to learnHighly organized with process driven mentality Self-motivated as well as motivated to work in a team environmentA linear, logical thinking style with ability to break down and solve difficult problemsExcellent communications skills with ability to simplify and explain complex problems to stakeholders of all levels across multiple functions Unique Requirements Strong understanding of SHI Integration Center Processes, Policies, and ProceduresExtended hours are required to complete some special projects Additional Information The estimated annual pay range for this position is $60,000 - $90,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Options Apply for this job onlineApplyShareRefer a friend to this jobRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQsSoftware Powered by iCIMS
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