IM Automation Engineer
Lead I - Data Science
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are:
UST is looking for an IM Automation Engineer who will assist with the architecture, design, development, implementation, and integration of automation, monitoring, DevOps support, container technologies, and related developer enablement capabilities in support of IT and business objectives.
The opportunity:
· Assists with analysis of IT or business problems and assist with the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements.
· Assists with implementation of best fit solutions. Assists with architecture, design, deployment, and integration of solutions and ensure all quality and change control standards are met.
· Assists with root cause investigations and provide recommendations for preventative measures. Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly.
· Assists with development and documentation of processes, procedures, and best practices.
· Assists with regular status, operational, incident, and change reports.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What you need:
· Bachelor's degree or equivalent experience
· 1+ years of experience developing application hosting architectures and services utilizing containers, cloud services, and automation
· General ability to design solutions that are scalable, secure, performant, supportable, and cost effective.
· General skills in identifying and eliminating unnecessary and mundane tasks to improve IT operational efficiency.
· General abilities to simplify overly complex concepts and solutions for stakeholder communications.
· General skill in at least one enterprise operating system.
· General knowledge of application/data security best practices
· General oral and written communication skills demonstrating ability to share and impart knowledge.
· Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions.
· General investigative, analytical and problem-solving skills
· General ability to set goals and handle multiple tasks, clients, and projects simultaneously; Ability to appropriately balance priorities, deadlines, and deliverables
· Ability to work well within a team environment and participate in department/team projects
· Ability to balance detail with departmental goals/objectives
· General ability to translate business needs and problems into viable/accepted solutions
· General skills in customer relationship management and change management
· Ability to manage multiple projects or teams and set applicable goals
· Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
· Preferred: 3+ years of experience developing application hosting architectures and services utilizing containers, cloud services, and automation
· Insurance industry knowledge
· Financial industry knowledge
· 1+ years experience designing and deploying continuous integration environments and platforms
· General knowledge of CI / CD platform management (Jenkins, Nexus, Sonarqube, Vault, Groovy)
· General knowledge of scripting languages (Python, Powershell)
· General knowledge of Security certifications, load balancing, DNS management
· General knowledge of software development practices (code management, Agile tools, automated testing)
· General knowledge of monitoring and ing practices and toolsets (DataDog, PagerDuty)
· Familiarity and/or experience leveraging cloud platform and SaaS solutions
· Experience or understanding of Agile concepts and ceremonies
· Working experience assisting with the development of CI/CD pipelines, container-based architectures, cloud-based architectures.
· Experience contributing to Open Source initiatives
· General knowledge of container based hosting architectures (Docker, Swarm, Kubernetes)
· Familiarity with Hashicorp Vault
· Familiarity with Linux Shell/ Bash
· Familiarity with additional database technologies, including Oracle, Vertica, Postgres, or Snowflake
· ANSI SQL
· Familiarity with Business Intelligence and Data Warehouse concepts
· Familiarity with Java and C#
Benefits
Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days’ pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
An Equal Opportunity Workplace, Free of Discrimination and Harassment
At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso
En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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