At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Are you ready to help us move mountains?
The Imaging Operations Supervisor for Iron Mountain’s Digital Solutions team is tasked with overseeing the daily operations of the Imaging Center, where physical documents are transformed into digital assets, and data is extracted from digital content to enhance customer business processes. This role plays a pivotal part in guiding clients through their digital transformation journey.
What We Offer
Work location: 8200 Preston Court, Jessup, MD
Schedule: Monday-Friday, 3:15pm-12:00am
FULL BENEFITS – 1st Day of Employment
Competitive Pay with Annual Merit Increases
401(k) with company match & Employee Stock Purchase Program
Tuition Reimbursement
Must be willing and able to obtain a Public Trust Clearance - no cost to applicant and we guide you through the process
Key Responsibilities
Provide daily direction to employees in order to accomplish projects.
Manage project timelines, quality and outcome of Customers orders.
Lead, mentor, cross train and provide accountable standards and measures to the department employees.
Research and resolve customer issues, modify work procedures as needed to meet customer demand.
Ability to assist in the invoicing process.
Requirements
2-3 years of supervisory experience in a production environment for a team of 15-30 employees in a similar field
Strong team training and leadership skills
Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills.
Ability to assist in the invoicing process.
Strong project management experience in a high volume production environment.
This position requires effective communication, internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication.
Kofax knowledge is a plus
Prior Federal document imaging is a plus
Must be willing and able to obtain a Public Trust Clearance. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.
Join us at the Mountain where culture and values are practiced and respected every day.
#OPS
Reasonably expected salary range: $60,600.00 - $75,800.00Category: Operations Group