Description Key Responsibilities: Leadership & Team Management: Participate in the Leadership Team to support organizational goals. Provide feedback, support, and challenge fellow managers. Ensure workforce safety and maintain confidentiality. Hire, develop, and retain a successful team. Set performance goals and provide ongoing feedback. Conduct performance evaluations and manage staff development. Communicate frequently using various methods, including one-on-one, email, and staff meetings. Operational Efficiency: Oversee staff training, competency assessments, and documentation. Schedule and manage staff work assignments for optimal productivity. Ensure turnaround time goals are met and manage workflow. Implement process improvements and best practices. Administer the department budget and optimize resource use. Rotate as the on-call supervisor and be available for consultation after hours. Review time coding before payroll deadlines and ensure pay practices are consistently applied. Testing & Technical Responsibilities: Maintain competence to perform testing during staffing gaps. Review workup documentation, final reports, and coordinate billing for testing performed. Serve as initial consult to external laboratory personnel and physicians regarding the clinical significance of results. Utilize LEAN principles to manage inventories and minimize waste. Coordinate the evaluation of alternate reagents and equipment for potential future process integration. Set priorities and arrange staffing for emergency or STAT procedures. Customer & Quality Focus: Ensure customer needs and expectations are met. Resolve customer service issues in collaboration with leadership. Maintain compliance with regulatory requirements and industry standards. Investigate and document errors, accidents, and adverse outcomes. Participate in laboratory accreditation inspections and audits. Ensure staff are customer-focused and understand the needs of the customer. Regulatory Compliance: Ensure compliance with Standard Operating Procedures (SOPs). Monitor work practices for Good Laboratory Practices (GLP) and Good Manufacturing Practices (GMP). Coordinate proficiency testing and maintain records integrity. Develop and implement standard operating procedures. Ensure compliance with all applicable regulatory requirements and industry standards. Investigate and document occurrences contributing to errors or adverse outcomes, and implement corrective actions. Participate in the qualification and validation of new/revised processes, equipment, and software. Monitor work practices to ensure quality control and equipment maintenance. Coordinate the completion of Proficiency Testing (PT) CAP/AABB Surveys and ensure rotation among staff. Ensure the integrity of written and electronic records generated by the department. Oversee 24-hour REES monitoring for equipment, in concert with Managers. Operational Support: Participate in interdepartmental projects affecting IRL operations. Implement genomics testing into laboratory processes. Coordinate the screening, typing, packing, and shipment of rare units and samples. Develop written standard operating procedures as assigned. Assure a safe work environment by reviewing safety practices, developing safe practices, communicating with staff, and ensuring compliance. Skills lab management, supervisor, specialist in blood banking, immunohematology, reference testing, blood banking, mls, medical lab scientist, gmp, glp, lean principles, clia, MLS Certification, genomics testing Top Skills Details lab management,supervisor,specialist in blood banking,immunohematology,reference testing,blood banking Additional Skills & Qualifications EDUCATION AND EXPERIENCE Must qualify as General Supervisor, High Complexity Testing, under CLIA personnel requirements found in Subpart M of the Code of Federal Regulations. Certification as a Specialist in Blood Banking (SBB) is required. Certification as a Medical Laboratory Scientist (MLS) is preferred. A minimum of five years of laboratory technical experience with at least two years of experience in immunohematology reference testing is required (or an equivalent combination of education and experience). A minimum of three years of laboratory supervisor or Lead experience is preferred. SPECIFIC JOB SKILLS include, but are not limited to: Demonstrated expertise in immunohematology reference testing. Basic knowledge of molecular techniques is preferred. Requires ability to comprehend the criticality of the testing being performed, as it relates to the blood components being prepared for transfusion, or organs being transplanted. Includes a fundamental understanding of the financial value of the testing reagents, blood components being prepared, and the necessity to follow all regulatory rules and regulations (AABB, CFR, EU, CLIA, HIPAA, and State), including FDA’s “Good Manufacturing Practices”. Required mental activities include continuous use of interpersonal skills, teamwork, customer service, decision-making, mentoring, problem analysis, independent judgment and/or independent action, and the ability to read, write, speak, and comprehend English. Required mental activities also include the use of discretion, creativity, negotiation, presentations/teaching, training/supervising, and the performance of basic math (all used frequently); of basic computer programming and selling (used rarely). Must be able to effectively prioritize activities, and to continuously re-prioritize to accommodate tight deadlines and a varying workload; must be able to work effectively under stress. Required physical activities include continuous hearing, talking, and handling Experience Level Expert Level Pay and Benefits The pay range for this position is $103500.00 - $135000.00/yr. Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also, able to participate in retirement plans (401a & 403b), consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized back-up childcare program, subsidized transit program, educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* Workplace Type This is a fully onsite position in Seattle,WA. Application Deadline This position is anticipated to close on Mar 16, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.