Summary

The Implementation Consultant directly interfaces with our customers and partners to deliver solutions within current Workiva products that achieve customer outcomes. This role is focused on documentation, continued learning, and enablement for internal resources as well as our customers and partners. The Implementation Consultant works closely with other internal teams cross-functionally including project management, customer success, support, solution engineering, and product development.

What You'll Do

Leads the delivery of contracted services to customers and partners

Performs detailed discovery sessions to understand business needs and requirements

Creates a solution design that achieves outcomes within the Workiva platform

Directly interfaces with customers and partners to deliver standardized solutions

Maintains and enhances knowledge of financial, risk, or operational reporting using the Workiva platform through a commitment to ongoing training

Participates in leading and mentoring peers as well as Associates, assisting onboarding as needed, and participates in ongoing training efforts

What You'll Need

Minimum Qualifications

Undergraduate Degree or equivalent combination of education and experience in a related field

4 years of experience in service delivery roles, finance, accounting, audit, or a related field

Preferred Qualifications

Spanish/Portuguese (Business/Executive level)

Experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and their related technology platforms

Hands-on experience within the Workiva platform, other SaaS and cloud technologies, or data architectures

Consultant level at a services company or public accounting

Familiarity with any of the following: SQL, JSON, REST, or Python

Excellent verbal, written, and interpersonal communication skills

Ability to present topics clearly and succinctly

Self-motivated with a strong propensity for action, results, and continuous improvement

Ability to influence and drive change in business processes

A strong individual contributor with intellectual curiosity to positively impact the ability to manage multiple services

Enhanced technology knowledge of the Microsoft Office suite and Google Workspace applications

Demonstrated ability to curate and maintain customer-first relationships

Travel Requirements and Working Conditions

25% Travel for customer and internal meetings

Reliable internet access for any period of time working remotely and not in a Workiva office

How You’ll Be Rewarded

✅ A discretionary bonus typically paid annually

✅ Restricted Stock Units granted at time of hire

✅ 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Workiva is an Equal Employment Opportunity and Affirmative Action Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.  We strongly encourage and welcome people from historically marginalized groups to apply.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.
 

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.