Implementation Project Manager
C.H. Robinson
C.H. Robinson is looking for an **Implementation Project Manager** to join our team in Chicago, IL. This role is hybrid—three days in the office and two days working from home.
In this role, you’ll lead and manage projects while also supporting teammates with your expertise. To be successful, you’ll need to stay organized, communicate clearly, document effectively, and think creatively when tackling complex problems.
You’ll work closely with both internal teams and external partners to keep everyone aligned and moving forward. You’ll be responsible for meeting goals related to planning, network design, and procurement. We’re looking for someone with a strong foundation in project management who’s eager to keep learning about our business and the customers we serve.
**DUTIES AND RESPONSIBILITIES**
The duties and responsibilities of this position consists of, but are not limited to, the following:
+ Lead 1–2 implementation projects, acting as the main point of contact and ensuring delivery on time, within budget, and with high-quality results
+ Understand business goals and use that insight to drive project planning, execution, and problem solving
+ Maintain key project documentation, including plans, process flows, resource needs, and business cases
+ Communicate progress clearly, lead project meetings, escalate risks, and support internal and external change management
+ Influence stakeholders without authority and confidently challenge the status quo when needed
+ Build strong relationships with project teams, customer stakeholders, and sales partners to support a smooth implementation
+ Track and report financials, including resource hours and billing, and support go-live and knowledge transfer to operations
+ Apply a structured implementation methodology to map current processes, capture customer expectations, and design future-state workflows
+ Recommend and support improvements to tools, processes, and implementation best practices
+ Guide and mentor new team members while ensuring compliance with internal control standards
**QUALIFICATIONS**
Required:
+ Bachelor’s Degree from an accredited college or university
+ Minimum 2 years of technical project management experience
+ Six Sigma, Lean, TQM or process improvement experience
+ Supply Chain, Logistics, and/or Transportation experience
+ Ability to work flexible hours (some weekend/late hours may be required)
+ Ability to travel up to 10% (domestically and/or internationally)
Preferred:
+ Project Management Professional certification preferred
+ Project management experience, with the proven ability to manage multiple projects simultaneously
+ Communicates complex ideas, anticipates potential objections, and persuades others, often at senior levels, to adopt a different point of view
+ Strong communication skills: strong listener with exceptional facilitation skills and the ability to tell the story and connect to your audience
+ Ability to organize, design, develop and deliver projects for internal and external audiences at all levels
+ Ability to collaborate effectively with subject matter experts internally and externally at all levels
+ Experience working and thriving in a continuous improvement environment
+ Experience with lean processes and tools such as value stream mapping, A3 project management, visual management, Pareto Analysis, and fishbone diagrams
+ Experience and comfort in dealing with ambiguity and able to deliver with minimal oversight
+ Experience working directly with customers
+ Proficient in Microsoft Office Suite of programs
+ Values a diverse and inclusive work environment
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
**Compensation Range**
$79,800.00 - $124,300.00
The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
**Equal Opportunity**
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE//Disabled/Veteran
**Benefits**
**Your Health, Wealth and Self**
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
+ Two medical plans (including a High Deductible Health Plan)
+ Prescription drug coverage
+ Enhanced Fertility benefits
+ Flexible Spending Accounts
+ Health Savings Account (including employer contribution)
+ Dental and Vision
+ Basic and Supplemental Life Insurance
+ Short-Term and Long-Term Disability
+ Paid and floating holidays
+ Paid time off (PTO)
+ Paid parental leave
+ Paid time off to volunteer in your community
+ Charitable Giving Match Program
+ 401(k) with 6% company matching
+ Employee Stock Purchase Plan
+ Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.
**Why Do You Belong at C.H. Robinson?**
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
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