C.H. Robinson is looking for an Implementation Project Manager to join our team in Chicago, IL. This role is hybrid—three days in the office and two days working from home.

In this role, you’ll lead and manage projects while also supporting teammates with your expertise. To be successful, you’ll need to stay organized, communicate clearly, document effectively, and think creatively when tackling complex problems.

You’ll work closely with both internal teams and external partners to keep everyone aligned and moving forward. You’ll be responsible for meeting goals related to planning, network design, and procurement. We’re looking for someone with a strong foundation in project management who’s eager to keep learning about our business and the customers we serve.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Lead 1–2 implementation projects, acting as the main point of contact and ensuring delivery on time, within budget, and with high-quality results

Understand business goals and use that insight to drive project planning, execution, and problem solving

Maintain key project documentation, including plans, process flows, resource needs, and business cases

Communicate progress clearly, lead project meetings, escalate risks, and support internal and external change management

Influence stakeholders without authority and confidently challenge the status quo when needed

Build strong relationships with project teams, customer stakeholders, and sales partners to support a smooth implementation

Track and report financials, including resource hours and billing, and support go-live and knowledge transfer to operations

Apply a structured implementation methodology to map current processes, capture customer expectations, and design future-state workflows

Recommend and support improvements to tools, processes, and implementation best practices

Guide and mentor new team members while ensuring compliance with internal control standards

QUALIFICATIONS

Required:

Bachelor’s Degree from an accredited college or university

Minimum 2 years of technical project management experience

Six Sigma, Lean, TQM or process improvement experience

Supply Chain, Logistics, and/or Transportation experience

Ability to work flexible hours (some weekend/late hours may be required)

Ability to travel up to 10% (domestically and/or internationally)

Preferred:

Project Management Professional certification preferred

Project management experience, with the proven ability to manage multiple projects simultaneously

Communicates complex ideas, anticipates potential objections, and persuades others, often at senior levels, to adopt a different point of view

Strong communication skills: strong listener with exceptional facilitation skills and the ability to tell the story and connect to your audience

Ability to organize, design, develop and deliver projects for internal and external audiences at all levels

Ability to collaborate effectively with subject matter experts internally and externally at all levels

Experience working and thriving in a continuous improvement environment

Experience with lean processes and tools such as value stream mapping, A3 project management, visual management, Pareto Analysis, and fishbone diagrams

Experience and comfort in dealing with ambiguity and able to deliver with minimal oversight

Experience working directly with customers

Proficient in Microsoft Office Suite of programs

Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.