Implementation Project Manager III
Carlson Wagonlit Travel
Purpose of the role:
Manages assigned moderately complex client implementation projects (ex: MPS clients, regional clients, and/or multi-regional clients)
Main responsibilities:
Develops project plans and identifies required resources Leads and engages project team including client stakeholders; communicates with program managers, regional leaders, and other internal stakeholders Facilitates steering committee meetings to review key milestones, decisions and problem escalation Conducts and/or participates in client meetings providing an overview of the implementation teams roles and responsibilities as well as related document preparation requiring client input Facilitates project scope review and project plan management Works with client and CWT resources to execute project plan; creates strong quality planning and monitoring process to ensure project timeline is meeting client expectations Designs and deploys regional processes and procedures to ensure cost-effective implementations with high customer satisfaction Facilitates project debriefing for internal and external teams documenting details for transition to internal departmentsDocuments and continuously provides input to refine implementation process#LI-HYBRID #LI-PS
Experience education:
Experience
Bachelor’s Degree in Business, IT, or related field or equivalent experience 4 years of project management experienceKnowledge, skills and abilities (KSAs)
Strong organization and time management skills Ability to manage geographically dispersed project management teams Ability to anticipate issues and proactively propose solutions Ability to work within a multicultural environment Strong presentation, interpersonal, and communications skills; able to present ideas and results clearly and effectively; able to influence client decision making; ability to communicate effectively with senior leadershipStrong analytical skills; ability to convert technical complexities into manageable activitiesExperience education:
Experience
Bachelor’s Degree in Business, IT, or related field or equivalent experience 4 years of project management experienceKnowledge, skills and abilities (KSAs)
Strong organization and time management skills Ability to manage geographically dispersed project management teams Ability to anticipate issues and proactively propose solutions Ability to work within a multicultural environment Strong presentation, interpersonal, and communications skills; able to present ideas and results clearly and effectively; able to influence client decision making; ability to communicate effectively with senior leadershipStrong analytical skills; ability to convert technical complexities into manageable activities
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