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Provide technical systems configuration and consulting for implementations of pharmacies on MPS technology which includes EnterpriseRx, its associated interfaces, hardware, forms and Point of Sale systems. The Technical Consultant will work in coordination with Implementation Managers, customers, and vendor resources.
Key Responsibilities
Collaborate with customer resources on the strategy and planning around all hardware, software, and forms deployment as well as any interfaces tied to the Pharmacy Management System ImplementationWork closely with vendors and the customer to build, test and deliver interfaces to external 3rd party modules in conjunction with the Pharmacy System.Collaborate with the customer on the strategy, preparation, and installation of all related hardware and peripherals and related configurations within the Pharmacy System.Execute the Certification Process where an Interface or Hardware Component in scope for a customer Implementation is not currently CertifiedWork closely with customer resources to develop, test and implement custom labels and forms for use within the Pharmacy SystemWork with internal MPS teams to ensure the on-time build of hosted System environments and internal configurations to support related interfaces, modules and external feedsDevelop and Facilitate customer training and consulting sessions on hardware deployment, peripheral installation, software deployment, configuration, interface support, and forms development.Provide Go Live Support as needed for Production Hardware, Software, Interfaces, and FormsProvide add-on implementation services for interfaces, modules, hardware and forms to current MPS&A customersCreate and maintain Standard Operating Procedure Documentation for all functionsProvides resolutions to an assortment of problems of moderately complex scope. Other job duties as requiredMinimum Requirement
Degree or equivalent and typically requires 2+ years of relevant experience.
Education
4-year degree or equivalent experience
Certifications/Licensure
Microsoft MCP Certification and/or MCSE and/or A+ / Network + Certification desired
Critical Skills
2+ years experience as a Technical Consultant for medium to large-sized B2B technology projects or related demonstrable skills and experience.Implementation experience of MPS technologies is preferred.2+ years experience in desktop and networked systems supportAbility to successfully complete tasks independently or with minimal oversight.Experience with Customer Service / SupportAbility to work collaboratively with cross-functional and customer teams.Facilitation Skills are required. (The candidate will be required to lead subject meetings, trainings, and consultations both internally and customer-facing)Computer Networking experienceExperience with Windows Operating SystemsHardware installation and troubleshootingStrong oral and written Communication SkillsExposure to working managing projects through completionExperience with on time delivery of projects and adherence to service level agreements and/or deadlines25% travel required
Additional Knowledge & Skills
Candidates must be authorized to work in USA. Sponsorship is not available for this role.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$26.78 - $44.64McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
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