Description Perform customer coordination, Initial Test and Acceptance (IT&A), execution of all reporting functions, and complete data input associated with new service activations to ensure they are implemented in accordance with Defense Information Systems Agency (DISA) standards. + Work directly with customers, solution architects and vendor SMEs to implement changes and also identify, analyze, and resolve issues. + Manage Service Orders, in accordance with Change Management procedures + Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes + Initiate network device configurations using configlets + Analyze DISN and databases to validate and implement customer requirements + Design and implementation of solutions to highly technical problems through testing, documentation and modification of configurations on network devices + Coordinate and program customer circuit activation with commercial vendors to establish the engineered solution for end-to-end connectivity + Perform network monitoring to assess if deployed changes have caused impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting + Utilize systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional requirements in support of customer resources. + Engage with the DISA project managers and/or customers to resolve issues with incomplete or unclear requirements. + Reach out to stakeholders and facilitate approvals as necessary to ensure continual forward progress of the service request. Skills Network engineering, Design, Cisco routers, CCNA, Router Additional Skills & Qualifications Basic Qualifications: + Proficient knowledge of various network hardware equipment specifications, configuration and testing processes, and industry specifications. + Knowledge of configuring, activating, testing, and analyzing network systems. + Network engineering, problem management, and performance management experience. + Understanding of basic telecommunications and information technology terms and technology. + Knowledge of data and voice network design carried over various transmissions systems, router to router connections using military and commercial protocols such as BGP and ISIS, switch-to-switch trunking to include VLANS, and circuit configurations through multiplexers. + Experience with network services (BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF, etc.) and network appliances (e.g., routers, load balancers, domain name servers, firewalls). + Ability to work in a team environment, but self-driven to complete assignments while continually developing proficiencies in processes. + Strong written and verbal communications, team building and collaboration skills. + An active Secret security clearance is required. + DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent). Preferred Qualifications: + Prior experience at DISA, or knowledge of DISA systems and processes. + Prior experience with SharePoint data entry. + Experience performing customer outreach. + Experience with DISA Request Fulfillment process and associate documents (TSRs, TSOs, completion reports) and circulars experience. + Basic understanding of Department of Defense, its policies, and hierarchy. + Basic understanding of DISA organizational structure and how different elements (DITCO, etc.) contribute to fulfilling mission partner TSR requirements. + Network certifications: Cisco Certifications (CCNA, CCNP, etc.), Microsoft certifications (MCSE, etc.), security certifications (Security + CE, CISSP, etc.)- ITIL certification. + Engineer and models’ connections across the DISN network b Experience Level Expert Level Pay and Benefits The pay range for this position is $45.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Scott Air Force Base,IL. Application Deadline This position is anticipated to close on Feb 24, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.