Company Overview: 

Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.

Position: Import Supervisor

Compensation: $60,000-$70,000 annually

Core Responsibilities & Duties:

Supervise a team of import agents to ensure timely customs clearance and transport of shipments Delegate work, prioritize tasks, and adapt to changing situations to assign work procedures Solve problems that may arise with customer shipments Oversees billing processes, coordinate collections and resolve major billing problems Maintain up-to-date customer profiles and rate structures, supports sales team with customer information and rates Negotiate rates and contracts with shipping companies and suppliers to optimize costs Provide guidance and support to team members on customs procedures, documentation requirements, and trade compliance Develop and implement standard operating procedures to increase operational efficiency and reduce errors Other duties as assigned

Job Requirements & Qualifications:

3+ years experience as Import supervisor   Excellent customer service skills Excellent verbal and written communication Computer skills, including Microsoft Office products including Word, Excel, Outlook, etc. Excellent problem solving abilities Leadership skills and ability to successfully delegate tasks across team spectrum Willing to go the extra mile for the customer, company, and team Ability to work under minimal supervision Excellent track record in the freight forwarding industry

What We Offer:

Competitive base salary Paid time off within the first year of employment, sick time and holidays Company provided life insurance Health, vision, and dental insurance options Commuter benefit plan Optional supplemental life insurance 401(k) A great place to work with a terrific culture

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