Job Title: Import Support Specialist
Job Description

We are seeking a dedicated Import Support Specialist to join our team. The ideal candidate will be responsible for managing import documentation, ensuring data accuracy, and providing exceptional customer service. This role involves coordinating with various service providers, maximizing profit margins, and supporting the department with daily functions.

ResponsibilitiesDetermine the pertinent parts of import documentation.Reconcile piece counts accurately.Ensure accurate data entry.Look up and update arrival notice information.Trace freight as needed.Assist with updating the Cargowise system filters.Create Delivery Orders and Delivery Instructions as needed.Obtain quotes from truckers, warehouses, and related service providers.Maximize profit margins for the department.Determine the needed equipment for deliveries.Obtain Proof of Delivery.Reconcile disputed delivery charges.Assist Import Customer Service Representatives with daily functions.Clean up the Cargowise system filters as needed.Essential SkillsProficient data entry skills.Strong administrative and clerical support capabilities.Experience in dispatch and customer service.Professional appearance and demeanor.Excellent verbal and written communication skills.Positive attitude and critical thinking abilities.Receptive to receiving instructions.Ability to follow up and follow through on shipment matters.Ability to shift tasks without frustration.Problem-solving skills.Team player mentality.Self-starter and proactive attitude.Willingness to assist where needed.Proficient in Microsoft systems.Additional Skills & QualificationsReceptive to shifting from email communication to phone calls.Promotable with a potential for career growth.Work Environment

This position requires working 100% onsite in an office environment. The candidate should be prepared to work in a professional setting and adhere to the company's dress code.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cordova,TN.

Application Deadline

This position is anticipated to close on Feb 18, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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