About this opportunity:

Summer 2025 Internship

Location - Plano, TX

Ericsson Inc. does not sponsor US work authorization for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1’s working on EAD for this position.

At Ericsson, we seek a diligent and innovative Improvement and Performance Intern who is passionate about driving business transformations. This key role aims to steer enhancements that align with our operational and customer service goals. With a keen understanding of business flows, units, and functions, the successful candidate will act as an expert in identifying and engineering vivid improvements from idea conception to execution.

What you will do:

- Analyze existing processes proactively, proposing improvements to our methods, operations, and organizational structure.

- Define precise business cases and Objectives and Key Results (OKR) for transformational initiatives.

- Identify and manage potential risks that may surface during the transformation journey.

- Drive transformative initiatives from concept to fruition, while ensuring OKRs are met, and business cases are realized.

- Facilitate the adoption of new procedures, ensuring successful end-to-end change management.

- Pursue operational performance management through strategic target setting.

The skills you bring:

- Project Management Process.

- Agile Projects.

- Process Improvement.

- Performance Analytics.

- Change Communication.

- Program Management.

- Analytical Skills.

- Influencing and mobilizing.

- Change and Improvement Management.

- Objective Setting.

- Business Case.

- Business Transformation.

- Ericsson Knowledge.

- Performance Improvement.

- EBP (Ericsson Business Process and Finance Processes).

- Must be a rising Junior or Senior in the Fall of 2025

Applications will be accepted until November 30, 2024 or until filled.

​Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

​Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.  Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

 Primary country and city: United States (US) || Plano

Job details: Improvement & Performance Manager