Birmingham, Alabama, USA
101 days ago
In-Room Dining Server

Assist in garnishing and decorating dishes before serving guests, as well as performing tasks such as ladling soup, tossing salads, portioning pies and desserts, and brewing coffee, based on our hotel's specific practices and size. Remain attentive and responsive to guests' needs during the delivery process, addressing any requests or concerns promptly and courteously. Promptly and accurately deliver Room Service orders to the appropriate rooms, ensuring the food is presented beautifully and meets the guests' expectations. Approach each interaction with guests with a positive and friendly attitude, ensuring excellent customer service throughout the entire dining experience. Report gratuities received following company guidelines and in compliance with federal regulations to maintain transparency and integrity. Complete all assigned side work duties to support the smooth operation of the Room Service department, ensuring a well-organized and efficient workflow. Ensure compliance with any requirements set forth by the ABC board, adhering to alcohol service regulations when delivering alcoholic beverages to guests' rooms. Be a team player and be willing to assist in other positions within the restaurant, such as hosting, food running, or buffet attending, when needed, to support the overall operation and foster a collaborative work environment.

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