Hualalai, USA
6 days ago
In Room Dining - Server - Full Time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

IN ROOM DINING SERVER  

The Four Seasons Resort Hualalai is looking for an In Room Dining Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our In Room Dining Servers have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. 

 

WHAT YOU’LL DO 

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the coordinator or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.  

Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods. Highlighting any special requests or dietary restrictions. Communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards. 

Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.  

Delivery of Daily Amenities to guest rooms and ensuring Amenities are placed in the room prior to the arrival of guests 

Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. 

Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.  

And More! 

 

WHAT TO BRING 

Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage 

Ability to communicate professional and accurately 

Successful candidate must possess legal work authorization in United States 

Ability to accurately read and work with computer systems. 

Strong Customer Service skills     

Minimum 1 year of food service or customer service-related work 

 

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: 

Hourly Rate: $15.48  

An on-site Physical Therapist  

24-hour access to Indoor and Outdoor Gym 

Holiday, Vacation, & Sick pay 

Robust Benefit Plan 

Company Match 401K Plan 

Laundered Employee Uniform 

Free employee meals prepared by the Four Seasons Culinary ‘Ohana 

Complimentary stays at Four Seasons Worldwide 

Training and Development Opportunities 

Employee Recognition Programs 

 

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:  

Facebook: https://www.facebook.com/FourSeasonsResortHualalai 

Instagram: https://www.instagram.com/fshualalai/ 

Twitter: https://twitter.com/FSHualalai 

 

We look forward to receiving your application!  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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