Company Description

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

What is in it for you:

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employeesFlexible spending account (FSA)401(k) retirement savings plan and matching programPaid Vacation, holidays, personal and sick daysFood & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)Wellness OfferingsEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Employee ActivitiesIncentive Bonuses
Job Description

Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions.  As an In-Suite Dining Coordinator, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home.  Your detailed knowledge, colorful descriptions of our offerings and impeccable service will help us showcase our passion and accomplish our mission of turning moments into memories. 

Hourly Rate:  $27.66

What you will be doing:

Have full knowledge of all menu items, garnishes, contents and preparation methods Take In-Suite Dining orders or Amenity Requests by phone, making thoughtful recommendations on menu items, describing preparation and communicating guest’s delivery options and processPerform clerical duties such as keeping accurate records of funds receivedPerforming opening, closing, side work duties, including completing cashier forms and ensuring register totals and register receipts matchRetain next day operating funds from daily receiptsOn down time assist In-Suite Dining servers with tray set up and amenity set upAccurately process credit card/room charge payments; assist in locating and reconciling posting errorsActively participate in monthly departmental sales promotionsFollow all safety and sanitation policies when handling food and beverageOrganize time so all side work is completed according to shift demand

 

Qualifications

Your experience and skills include:

Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functionsMust be familiar with wines and alcoholic beveragesMust be able to multi-task and be detail-oriented in a fast paced, high volume environmentOne year work experience in customer service is an asset

Certifications and Licenses:

Previous experience in luxury hotel environment desirableTB ClearanceFood Safety Certification or ServSafe Certification

 

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today:  Visit our website to learn more about living and working for Fairmont Hawai’i.  www.fairmonthawaiijobs.com

Why work for Accor?

Discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.  With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmonthawaiicareers #alwayskealani