Las Vegas, NV, US
4 days ago
Inbound Call Transfer Agent
Job Description

Working at HGV…

Hilton Grand Vacations is proud to have a team with diverse abilities that mirror the variety of vacations we offer. We are dedicated to creating a work environment that cultivates growth, allowing our team members to not only improve their existing skills but also acquire new ones to advance their careers. If you are ready to take your career to the next level, consider joining our Call Center team and embark on an exciting journey.

About the role

As an Inbound Call Transfer Agent, you’ll use your interpersonal skills and positive demeanor to help future guests fulfill their vacation dreams. Your role will involve connecting with potential guests over the phone, qualifying, and selling our discounted vacation packages to preview of our luxurious resorts.

Key Responsibilities

· Sell mini-vacation packages for multiple property locations following the business rules for corporate telemarketing both in an inbound and outbound environment

· You will use the skills learned in training to overcome objections and close the sale

· Distributes only HGV-authorized information and ensures that information is accurate.

· Maintain a positive and motivated demeanor especially when interacting with Hilton guests, co-workers, supervisors, and managers.

Why Team Members Love Working Here?

· Get your earned pay any time before payday through DailyPay*

· Medical, Dental, Vision, and 401(k) w/company match starting on Day One

· Generous Vacation Time Off Program and Paid Sick Time

· GO Hilton Discounted hotel rates worldwide

· Tuition reimbursement programs

· Recognition Programs and Rewards

· Internal Growth and Career Pathing

· And much more!

Job details

· You will work in an hourly base plus commission environment and receive excellent training to help you build your skills and meet your sales goals. (Top performers earn an average of $100,000+ per year.)

· Training Schedule: Paid training is provided for 3 weeks and is from 8:00 a.m. – 4:00 p.m. Monday through Friday.

· Schedule: Full Time – Multiple shifts available.

· On-site position

Join us for walk-in interviews every Tuesday & Thursday from 10:00 AM – 4:00 PM at 5555 Badura Avenue Ste #160, Las Vegas, NV 89118. 

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