Incident Analyst /Senior Consultant Specialist
HSBC
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist
In this role, you will be:Incident Scenario PlanningIncident Identification, Analysis, Categorisation and PrioritisationIncident DocumentationIncident Resolution and Incident EscalationProblem TrackingProblem Analysis, Categorisation and PrioritisationProblem DocumentationFast Problem ResolutionProblem Escalation and Root Cause Analysis
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