Westmont, Illinois, USA
15 days ago
Incident Management Specialist

Champions Do More

At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert. For more information, and to locate a local repair center, visit www.crashchampions.com .

Responsible for providing structure and leadership in tracking, mitigating, and driving effective corrective actions related to incidents within the organization. This role involves managing the complete lifecycle of incident reporting, investigation, and resolution while ensuring compliance with safety regulations and organizational protocols. This role will work closely with various stakeholders to ensure proper incident documentation, investigation, and implementation of preventative measures.

Responsibilities

Incident Response and Management

Respond to incident reports through standardized notification processes (600+ reports annually)

Guide incident reporters through appropriate steps to ensure proper notification and response initiation

Create and maintain detailed incident reports in the Incident Tracking Tool

Track and update key milestones throughout the incident management lifecycle

Manage the CA Workplace Violence Incident Log

Maintain OSHA logs and monitor TRIR and LTIR rates

Investigation and Documentation

Serve as the primary investigative arm for the company

Conduct thorough investigations and route findings to appropriate functional areas

Document incident impact, mitigation actions, and both short-term and long-term corrective actions

Prepare incident reports for customer dissemination when required

Create and distribute Safety Sirens across the organization

Stakeholder Collaboration

Engage with EHS, Legal, Fleet & Compliance, and other subject matter experts

Coordinate with functional areas responsible for mitigation

Escalate issues to leadership to remove roadblocks for incident mitigation

Support the EHS team with additional duties as needed

Compliance and Reporting

Determine classification of Significant Injury or Fatality (SIF) incidents

Prepare content for regulatory agency reporting

Track and report leading and lagging indicators

Ensure completion of all corrective and preventative actions

Coordinate formal Incident Review Meetings for SIF cases

Project Management

Monitor and drive timely completion of corrective and preventative actions

Manage multiple incident investigations simultaneously

Coordinate with various departments to ensure proper incident resolution

Track and maintain accurate documentation throughout the incident lifecycle

Qualifications

Bachelor's degree in Occupational Safety and Health, Environmental Science, or related field preferred

Proven experience in incident management and investigation

Strong knowledge of insurance management (worker’s compensation, liability, etc.)

Strong knowledge of OSHA regulations and safety compliance requirements

Experience with incident tracking systems and safety management software

Certification in OSHA standards and incident investigation preferred

Strong analytical and problem-solving skills

Excellent project management and organizational abilities

Superior communication and interpersonal skills

Ability to work effectively under pressure and manage multiple priorities

Experience in preparing and delivering safety-related presentations and reports

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Crash From Crash”)

5 Paid Holidays

Submit a Referral

Job Post Information* : Posted Date 10 hours ago (12/12/2024 12:23 PM)

Job ID 2024-10593

# of Openings 1

Category Health & Safety

Prioritization Tier 2 – Staffing Needs

Location : Address 601 Oakmont Lane

Posting Location : City Westmont

Posting Location : State/Province IL

Location : Postal Code 60559

Days Per Week 5

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