Join the Clean Energy Revolution
Become an Income Qualified Program (IQP) Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be part of the Bill Assistance Program operations team, supporting the CARE (California Alternate Rates for Energy) and FERA (Family Electric Rate Assistance) programs, along with other bill assistance initiatives. The ideal candidate will be instrumental in helping eligible customers access financial assistance for their utility bills, ensuring they receive the necessary support to manage their energy costs. Additionally, the Program Advisor will oversee the effective implementation and operation of these programs, with a focus on managing system-related enhancements and monitoring and documenting processes.
Furthermore, this role will integrate energy savings initiatives with bill assistance programs, promoting energy efficiency measures that help customers reduce their overall energy consumption and costs. By combining financial assistance with energy-saving strategies, the Program Advisor will contribute to a more sustainable and cost-effective energy future for our customers.
As an IQP Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Responsibilities Leads initiatives on energy efficiency and demand response programs to optimize energy usage during peak periods Communicates program events to leadership and senior individual contributors Incorporates complex energy usage data, load patterns, and grid conditions to recommend potential opportunities and optimize program effectiveness Leads meetings with internal teams, such as grid operations, customer service, and marketing, to ensure seamless integration of programs with overall utility operations and customer engagement efforts Recommends compliance and regulatory requirements and guidelines related to programs, including reporting obligations and adherence to program rules and protocols Endorses program cost effectiveness ideas and identify areas for improvement for all program related activities (i.e. training) Leads in meetings with key stakeholders, including regulatory bodies, industry associations, and technology providers, to stay informed about industry trends, share best practices, and foster collaboration for the advancement of programs Serves as an expert and training lead for all program related topics Leads engagement activities to promote program related information at outreach events A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. Minimum Qualifications Seven or more years of experience in demand response principles, leading customer programs, or conservation/efficiency initiatives.Preferred Qualifications
Experience in managing income qualified programs and other bill assistance initiatives Knowledge of utility rates and the customer billing processes Experience leading integration of robotics solutions into existing systems to streamline operations and increase automation Experience with SAP or similar enterprise wide system Strong program management skills or PMP certification Ability to effectively create and conduct presentations to diverse audiences, including work groups, workshops, and public forums
Additional Information
This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.