DUTIES & RESPONSIBILITIES: Responsible for all aspects of assigned caseload, including meeting with clients living in Community Residence as needed but at least weekly. Make referrals to medical, mental health and/or substance abuse services as needed, and continue to involve providers in the clients care. Provide clients with supportive counseling. Make regular visits to client room, and monitor clients to ensure a safe and secure environment. Teach and assist clients with activities of daily living. Complete client 2010 e housing applications, service plans, and psychosocial reports. Provide appropriate level of support including escorts if necessary for client. Ensure that all clinical files and reports are complete and up to date. Assist with intake and admission process. Participate in community meetings. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full-time, 37.5 hours per week + Fri/Tues 3pm-11:30pm; Sat 1pm-9:30pm; Sun-Mon 7am-3:30pm QUALIFICATIONS: BA preferred. HS diploma/ GED required and significant experience working with the substance abuse and/or mentally ill population required. Excellent writing skills. Basic computer literacy required. CPR training certification or willingness to take training class in CPR. *Vaccination preferred but not required MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. PROGRAM DESCRIPTION: Cecil Ivory House is a transitional housing program targeting formerly homeless clients who are either mentally ill or dually diagnosed as mentally ill and chemically addicted. Funded and licensed by the NYS Office of Mental Health with additional funding from the US Department of Housing and Urban Development, Cecil Ivory House is located in Harlem and has a capacity of 24 beds. The mission of the program is to provide a safe and supportive environment where residents take part in rehabilitation interventions that will assist them in the attainment of their work, social and community living goals. A variety of services are available, including case management, substance abuse groups, medication monitoring, daily skills training and recreational activities. BENEFITS: BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: + Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. + A minimum of 3 weeks paid vacation, 11 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. + Tuition assistance and many training opportunities for career development. + Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.