The Department of Industrial Accidents (DIA) mission is to administer the Commonwealth’s Workers Compensation system and to provide prompt and fair compensation to victims of occupational injuries and illnesses, and to see that medical treatment of injured workers is provided in a timely manner while balancing the needs of employers to certain workers’ compensation insurance costs.

The Apprentice Investigator position is a training level classification that involves a combination of classroom training and field experience. The apprentice will work under the oversight of an Investigator II while investigating violations of the Workers’ Compensation laws. This position requires documenting actions in report form and testifying at hearings and other criminal proceedings.

Duties and Responsibilities: (these duties are a general summary and are not all inclusive)

Successfully complete 150 hours of job-related classroom trainingSuccessfully complete 2000 hours of field workPerforms self-initiated inspections of employers for compliance with workers’ compensation lawsIssue Stop Work Orders to violatorsGathers evidence to support the issuance of a Stop Work Order Documents all investigations in report form using proper grammar.Interviews employers and employees, overcoming any language barriersUtilizes computer to access various database and conduct researchConfers with legal staff in preparing cases and conducting investigationsEducates employees of their rights under the workers’ compensation statuteBuilds relationships with other agencies and municipal inspectional servicesAssists in the investigation of claims filed against the Workers’ Compensation Trust FundTestifies at hearings and criminal court proceedings as needed

Preferred Qualifications:

Ability to deal with highly emotional/agitated individuals in a professional manner and accomplish tasks successfullyAbility to use computer for investigative purposesAbility to review written material for relevance to workers’ compensation

This position requires travel throughout Massachusetts, a current motor vehicle Driver’s License is required. Boston is the main office location.

The Department of Industrial Accidents (DIA) mission is to administer the Commonwealth’s Workers Compensation system and to provide prompt and fair compensation to victims of occupational injuries and illnesses, and to see that medical treatment of injured workers is provided in a timely manner while balancing the needs of employers to certain workers’ compensation insurance costs.

The Apprentice Investigator position is a training level classification that involves a combination of classroom training and field experience. The apprentice will work under the oversight of an Investigator II while investigating violations of the Workers’ Compensation laws. This position requires documenting actions in report form and testifying at hearings and other criminal proceedings.

Duties and Responsibilities: (these duties are a general summary and are not all inclusive)

Successfully complete 150 hours of job-related classroom trainingSuccessfully complete 2000 hours of field workPerforms self-initiated inspections of employers for compliance with workers’ compensation lawsIssue Stop Work Orders to violatorsGathers evidence to support the issuance of a Stop Work Order Documents all investigations in report form using proper grammar.Interviews employers and employees, overcoming any language barriersUtilizes computer to access various database and conduct researchConfers with legal staff in preparing cases and conducting investigationsEducates employees of their rights under the workers’ compensation statuteBuilds relationships with other agencies and municipal inspectional servicesAssists in the investigation of claims filed against the Workers’ Compensation Trust FundTestifies at hearings and criminal court proceedings as needed

Preferred Qualifications:

Ability to deal with highly emotional/agitated individuals in a professional manner and accomplish tasks successfullyAbility to use computer for investigative purposesAbility to review written material for relevance to workers’ compensation

This position requires travel throughout Massachusetts, a current motor vehicle Driver’s License is required. Boston is the main office location.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements

Applicants must have six months to one year of full-time, or equivalent part-time, experience in insurance claims handling/adjusting, customer-oriented or business environment. The Department of Industrial Accidents (DIA) will consider the following educational substitutions for required experience:

Associate degreePost-secondary education and any combination of required experience and education.

Incumbents are required to possess a current and valid motor vehicle driver's license at a class level specific to assignment.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements

Applicants must have six months to one year of full-time, or equivalent part-time, experience in insurance claims handling/adjusting, customer-oriented or business environment. The Department of Industrial Accidents (DIA) will consider the following educational substitutions for required experience:

Associate degreePost-secondary education and any combination of required experience and education.

Incumbents are required to possess a current and valid motor vehicle driver's license at a class level specific to assignment.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.