Job Description

Industrial Services Tool Repair Technician
4100 Beechwood Dr, Greensboro, NC 27410
NC180 Manufacturing Facility
Full-time Shift(s): MON TUE WED THU FRI 7:00am - 3:30pm

OVERVIEW:
Working as Full-time Industrial Services Tool Repair Technician, you will be involved with the overall success of the department by efficiently repairing and quoting a wide range of power tools, including Electric, Hydraulic, and Pneumatic. You will be working on a variety of tool manufacturers, including most major national brands. Having a customer focus and attention to detail in a very fast paced and productive department is necessary to be successful in this position. Some travel may be necessary to complete manufacturer-authorized training. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Processing customer power tool repair work orders
o Quoting repair costs on a wide variety of power tools
o Repairing a wide variety of power tools in a timely manner
o Communicating with Fastenal branches and vendors
o Following all International Standardization Organization (ISO) quality procedures
o Complying with safety regulations

REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o Excellent written and oral communication skills
o Proficient computer skills
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Mechanically inclined
o Highly motivated, self directed and customer service oriented
o Learn and perform multiple tasks in a fast paced environment
o Work independently as well as in a team environment
o Willingness to work a flexible schedule
o Willingness to travel for trainings and customer visits
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS:
o Previous experience in the Power Tool Repair or a related field

ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.