Position Overview

The Industry Relations Specialist will support Encore Canada’s revenue growth by enabling our sales teams to increase their book of business through industry relations and business development support. The primary responsibility of the role is to help manage all industry activations. The candidate will have the ability to develop a deep understanding of our existing customers and prospects, industry associations, as well as all of our solutions offerings. This position will report to the RVP, Industry Relations. 

Key Job Responsibilities

· Coordinate industry relations initiatives to support sales initiatives.

· Coordinate industry relations events and lead internal committees for IR activations.

· Lead the creation of industry relations marketing collateral, articles and social posts.

· Coordinate and track deliverables for all sponsorships and partnerships.

· Establish and monitor performance metrics of industry relations initiatives.

· Manage compass data for industry relations including show campaigns, ongoing client activity, industry association membership activity and reporting.

· Manage compass data for business development activities

· Perform research and track payments and invoices for various projects.

· Build presentations, internal surveys and other communications for leadership.

· Manage clients’ needs as required.

Job Qualifications

• Requires a minimum of 5 years of experience in event management 

• Post secondary education in a related field preferred

• Exceptional written and verbal communication skills

• Ability to follow direction and prioritize efficiently

• Team player with strong intrapersonal skills

• Ability to thrive in a fast-paced, unpredictable environment 

• Excellent project management and organizational skills with a keen attention to detail

• Strong work ethic and positive can-do attitude

• Proficient in Compass (CRM) an asset

• Proficient in Microsoft Office suite with Adobe InDesign considered an asset

• Experience in event technology, meetings and events industries considered an asset

• Fluently bilingual (English/French) an asset

• Ability to lead a team and collaborations 

• Ability to travel

• Professionalism 

• Customer Orientation 

• Initiative / Self-starter

• Understands the Business 

• Quality Focus

• Problem Solving 

• Planning

• Developing Partnerships 

• Attention to Detail 

• Adherence to Deadlines

• Estimated travel between 25% - 50%.

Competency Group 

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Demonstrates Self-Awareness

Drive Results

• Ensures Accountability

See The Big Picture

• Decision Quality

• Manages Complexity

Value People

• Collaborates

Work Environment

Office

Work is generally performed at an office that is moderately quiet.  Team members will occasionally visit other work locations for meetings or for other business reasons. Working times will include days and may include evenings, weekends and holidays.  Team members must adhere to appearance guidelines as defined by Encore.  

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.