Overview

St. Luke’s Health is the largest Catholic health system in greater Houston and southeast Texas. Our integrated delivery network comprises sixteen hospitals covering Houston, Brazos Valley, southeast Texas and Lake Jackson, and East Texas and Lufkin, and includes Baylor St. Luke’s Medical Center, the research and teaching hospital for Baylor College of Medicine. St. Luke’s Health is home to the Texas Heart ®Institute (THI), the top ranked heart center in Houston, and the Dan L Duncan Comprehensive Cancer Center, a nationally ranked NCI designated cancer center. Our integrated network of care includes more than 398 employed and 1,668 clinically aligned network providers, and more than 20,000 employees delivering high value, nationally ranked quality and compassionate care along with our Christian ministry of healing.  Our goal is to deliver accessible, nationally recognized high quality care through the highest valuenetwork for choice in healthcare for patients, employers and payers with a commitment to an equitable and personalized patient experience for all consistent with our ministry of healing.

Responsibilities

Responsible for advancing clinical practice and improving patient outcomes through the effective integration and utilization of Clinical Information Systems (CIS) in the practice environment. Assist in the planning, design, build, testing, implementation, stabilization, and ongoing evaluation and optimization of clinical information systems.

ESSENTIAL KEY JOB RESPONSIBILITIES
1. Utilize knowledge and skills of informatics with current evidence and clinician input to determine clinical information systems and workflows best suited for end‐users.
2. Advocate for the clinicians and nurses in the design, build, testing, implementation, evaluation, stabilization, optimization, and upgrading of clinical information systems.
3. Assist in developing end‐user requirements with the guidance of the senior staff.
4. Assist in identifying, developing, validating and utilizing forums to solicit input and bring end‐users to appropriate content, design of screens and forms, and workflow with end‐users, effectively communicating findings.
5. Assist in efforts that promote and streamline communication and continuity of clinical and operational practices during declared inter‐facility system downtime.
6. Assist in the development of best practices that promote the adoption of clinical information systems into clinical practice.
7. Participate in the development and maintenance of policies and procedures related to clinical and nursing practice supported by clinical information systems.
8. Assist in developing, measuring, and analyzing metrics for efficiency and quality.
9. Assist in developing meeting agendas, coordinating content, and disseminating meeting minutes.

10. Ensure CIS is designed and consistent with professional standards of clinical practice; effectively support key clinical efforts including, but not limited to quality and or regulatory requirements.
11. Analyze issues and develop recommendations with senior staff, including escalating issues as needed, completing work order requests in a timely manner and performing follow‐up with the customer to ensure satisfactory resolution.
12. Assist in carrying out tasks identified in the project plan for all assigned projects.
13. Support clinicians in the usage of Clinical Information Systems in order to promote patient safety.
14. Additional duties as assigned.

Qualifications

Required Education and Experience:

Associate Degree in Nursing (Bachelor’s degree in Nursing Preferred).RN ‐ Current unencumbered license to practice as a Registered Nurse (RN) by the Texas Board of Nursing.Two (2) Years of information systems related experience with market specific EMR/EHR - EpicThree (3) years of clinical experience

Required Minimum Knowledge, Skills, Abilities and Training:

Working knowledge of a variety of hardware and software environments within the healthcare industry.Proficient understanding in the development and design of process maps and workflow diagrams. Must be able to develop customer facing process maps that are used for decision making.Able to identify and report on key issues using root cause analysis in the assigned clinical area(s).Possess good communication skills (written and verbal) with the ability to listen well to others and communicate technical information to non‐technical customers to staff and leadership.Ability to accommodate an on‐call schedule.Able to work interdependently with minimum supervision.Able to demonstrate initiative, good change management skills and high level of personal motivation in a fast –paced, dynamic environment.Proficient in Google Workspace Office applications (G‐Mail, Docs, Sheets, Slides) as well as Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Microsoft Outlook, Visio).

Disclosure Summary:

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.