Join our Team

About this opportunity:

Are you tired of documenting bolt widths or writing safety warnings? Do you fancy a bit of a challenge?
If you like breaking down complex problems into user-friendly tasks and descriptions with the help from a Markdown or XML-based authoring tool, we might just have what you are looking for in a role as an  Information Developer/Technical Writer with us!
We are a team of technical content creators, documenting Ericsson network software. We cooperate with software developers and technical experts to collect information, and create content to assist the users in installation, setup, and maintenance of their networks. As we happen to work in the IT world, we are always ready to take on new challenges and write about the technologies of tomorrow.

 

What you will do:

· Get to know the product, to create simple and interesting technical content for the web
· Review and manage quality of content to meet the customer needs
· Evaluate and improve the content based on usability feedback from customers and testers
· Engage and cooperate with software developers and technical writers across the organization
· Explore and implement the user perspective when creating content

The skills you bring:

· Master or Bachelor of Science in English philology or in IT related field, or equivalent formal education
· English language proficiency (verbal and written) communication skills
· Ability to look at complex technical concepts and create understandable content for the customer
· Experience in documenting software related tasks, concepts and working with developers
· Experience in writing user-oriented content using Markdown or XML
· Experience in topic-based authoring, writing for web, documenting microservices/API
· Experience in content and project management systems such as Git, Jira, Confluence, Sharepoint, and the like
· Time and work management skills (organizing review meetings, inquiring about technical input)
· Teamwork skills (task and project planning, workload sharing, virtual team collaboration)
· Analytical and problem-solving mindset

 

Soft Skills:

· Flexibility: readiness to take on tasks in completely new areas
· Drive: independent and committed to delivering results
· Open-mindedness: willingness to strive for new ideas
· Inquisitive

 

Extra Assets:

· Knowledge of UX, ontology, taxonomy
· Knowledge of recent developments in the technical documentation domain
· Knowledge or experience in scripting languages
· Experience in creating graphical content
· Experience in writing structured, XML-based content
· Experience in topic-based authoring

What do we offer

•   Annual bonus depending on the achievement of the company's goals and results.
•   Financial awards and distinctions.
•   Private medical care for employee and their family (Medicover).
•   Life insurance (Unum group); Mental Help Line Cafeteria system.
•   Pluxee platform: co-financing MultiSport or OK System card, lunch cards, and others.
•   Sports and integration activities (e.g. Football, Joga, raising team, climbing club).
•   Hybrid work with great flexibility (financing home furniture and IT equipment).
•   Company support (loans and grants).
•   Possibility to participate in 3G / 4G / 5G... 6G technology projects.
•   Opportunity to participate in technical and interpersonal training conducted by international trainers.
•   Access to recognized learning platforms (Pluralsight, Skillsoft, Coursera).
•   Opportunity to work in an international environment, also outside Poland.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Poland (PL) || Lodz

Req ID: 757941