Job ID: 193390 
Required Travel :Minimal 
Managerial - Yes 
Location: :India- Pune (Amdocs Site) 

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

The Information Security Lead develops, maintains, and publishes required information security standards, procedures, and guidelines per domain of responsibility. Responsible for conceiving and executing forward-looking security systems or processes design, implements programs for user awareness, compliance monitoring, security controls design and implementation.

What will your job look like? You will maintain the organization's information security effectiveness and efficiency by defining and leading the implementation of security approaches, standards and procedures supporting strategic plans and directionsYou will lead teams to resolve Information Security challenges. Provide the information security requirements for cross-organization projects and accompany the implementation of the requirements. Utilize deep information security understanding to support internal and external business-related activities, formulate IS solutions based on technical and business requirements. Maintain a detailed knowledge of IS solutions and present them to our customers. You will lead unit level initiatives and ensure competency to meet the needs of the team/ Amdocs /Customers.You will design solutions and formulate response to RFx, create POC/demos, and present IS solutions to customers/corporate stakeholders. Utilize deep technical knowledge of IS products and services to align appropriate solutions based on client need. You will lead and manage Information Security Projects, including (as required) budget and resources, customer relationships, timelines, deliverables, quality and overall management.You will recommend information technology strategies, policies, and procedures by evaluating the organization's outcomes, identifying problems, evaluating trends, and anticipating requirements.You will keep updated with emerging security threats and alerts; conduct research on emerging products, services, protocols, and standards in support of security enhancement and development efforts; collaborate with other cyber threat researchers.You will be accountable for meeting quality objectives, adherence to best practices, quality processes, and methodologies; lead continuous improvement via Root Cause Analysis, Lessons Learned, and Prevention processes; Track quality KPIs and continuously improve quality and measurements.You will promote clarity and alignment with ongoing, effective communication to the project team regarding the unit’s goals and status, project matters, companywide changes, special initiative status, etc.; Strive for strong and healthy working relationships within the team. You will provide technical guidance and training to information “owners,” other security managers, and IT associates.Information Security Manager functions include:You will lead, manage and mentor teams in specific domains such as risk assessment, cyber technologies, corporate security, PMI, SOC, Penetration testing, security operations, etc. You will attract, develop and retain talent to build and maintain strong, effective and competent teams, and ensure the enhancement of their knowledge. Coach and empower the team and foster an environment that encourages teamwork based on motivation and inspiration. Responsible for HR processes such as recruitment, onboarding, definition of clear goals and objectives, ongoing performance management and feedback, career development, and growth of the team and its members. Manage day to day employee relations.

12. Information Security Expert functions include:

You will be the technical expert and leader of certain domains such as IT, Application and GRC. All you need is...

Key Responsibilities

Leadership and Strategy
•    Develop and implement a comprehensive strategy for operational excellence within corporate security unit, including the SOC, Solutions and other groups within the unit
•    Fostering a culture of continuous improvement and high performance within the unit
•    Collaborate with key stakeholders and management to align on objectives with overall business goals

Process Improvement
•    Initiate, develop, and implement new key processes creation/existing processes improvement (for example: incident management flows and playbooks in SOC, technologies & resources efficiencies, etc.)
•    Conduct regular process audits and assessments to identify areas for improvement
•    Utilize data-driven approaches to measure and enhance the efficiency and effectiveness of our unit

Performance Management
•    Establish key performance indicators (KPIs) and metrics to monitor and evaluate the performance of our unit
•    Develop and maintain dashboards and reporting tools to provide real-time visibility into operational performance
•    Drive initiatives to improve project delivery “time-to-market”, security incidents response times and data driven decision making

Desired Experience and Skills

Professional Experience
•    Minimum of 4 years of experience in IT/Information Security operations
•    Proven track record of successfully leading operational excellence transformations in Information Security or IT units within global technology enterprises
•    In depth knowledge of ITSM concepts and best practices
•    Familiarity with industry standards and frameworks such as NIST, MITRE, ISO 27001, and ITIL
•    Knowledge of cyber security principles, threat landscapes, incident response methodologies - advantage

Managerial Skills
•    Strong ability to inspire and motivate diverse teams
•    Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels
•    Strategic thinking and problem-solving abilities, with a focus on continuous improvement and innovation

Technical Skills
•    Proficiency in data analysis and reporting tools (Excel - Must, Power-BI - advantage)
•    Hands on experience in developing and implementing automatic processes – for example Power Automate, other scripting languages
•    Hands-on Experience in managing IT/IS ticketing systems 

Education

•    Bachelor’s degree in Information Technology, Information Security, Industrial Engineering or a related field
•    Relevant certifications in IT/IS domains (e.g., CISM, ITIL, CISSP) - advantage
 

Why you will love this job: You will have the influence on many of the security teams in Amdocs and therefor the whole companyYou will bring the innovation into security teams in AmdocsYou will have the independence to design the role as you think and like
 

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce