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American Express Technologies Business & Vendor Management's Risk and Compliance team is responsible for supporting Third-Party Lifecycle Management risk requirements for all of Technologies Third-Party Relationship Managers. We support the risk requirements across the Technologies organization during the pre-contract and post-contract phases for all new and existing vendor engagements. Additionally, this team will consult with such key groups as Third-Party Security Management, Privacy, Global Supplier Management and General Counsel, to support third-party risk requirements.
How will you make an impact in this role?
As a Technologies Business Unit Lead you will provide thought leadership and partner with Third Party Lifecycle Management and AXP Technologies to effectively manage third-party risk and protect the AXP brand. Your primary responsibilities will be to partner with our Third-Party Relationship Managers throughout the pre-contract and post-contract risk assessment phases. Reporting to the Director of Business & Vendor Management’s Risk and Compliance team, the successful candidate will have responsibilities in supporting key Third-Party Control and Compliance metrics, as well as key third-party risk milestones throughout the extensive pre and post contract risk requirements.
Strategic Leadership & Consultation:Provide thought leadership and act as a liaison between Third Party Lifecycle Management and American Express Technologies, ensuring the alignment of strategies, processes, and reporting to improve compliance, risk management, and operational controls. Support for Third Party Relationship Managers (TRMs):
Provide day-to-day guidance and support to American Express Technologies Third Party Relationship Managers, ensuring alignment with compliance and operational goals. Assist with managing the performance and interactions with third-party suppliers. Training & Education:
Educate Third Party Relationship Managers and third-party vendors on third-party requirements through various channels such as presentations, one-on-one sessions, and department meetings. Ensure that all parties are well-informed of compliance and operational expectations. Inventory Management:
Manage the inventory for all American Express Technologies third-party Suppliers in the Third-Party Lifecyle Management Program, ensuring up-to-date records and documentation of vendor relationships and compliance statuses. Audit & Risk Management Support:
Provide consultative support on audits, exams, and risk reviews, advising on controls, processes, and procedures to meet compliance standards and mitigate risks. Process & Efficiency Improvements:
Assist in the development, implementation, and governance of processes and initiatives that enhance compliance and efficiency. Advocate for an automation mindset, consistently seeking process improvements. Relationship Building & Stakeholder Engagement:
Build strong relationships across diverse groups within the organization, leading meetings to gather and document critical data and information that will directly impact American Express Technologies business control and compliance rating. Metrics & Reporting :
Develop and deliver appropriate metrics for ongoing reporting to measure the effectiveness of Third-Party Lifecyle Management processes. Work to ensure that the data collected is useful for compliance reviews and decision-making.
Minimum Qualifications
Strong knowledge of Third-Party Lifecycle Management and Global Supplier Management sourcing. Working Knowledge preferred of Process Unity, Third-Party Lifecycle Management, Third Party Security Management, Conga, Archer, Ariba, Central, Smart Buy, Identity and Access Management, and MS Office Suite Experience in providing consultative support on risk management, compliance, and operational controls. Proven ability to educate and engage stakeholders at all levels of the organization. Ability to manage complex tasks and collaborate across teams in structured and unstructured environments. Excellent communication and interpersonal skills, with the ability to build relationships and influence key stakeholders without authority to ensure compliance and operational performance goals are achieved for American Express Technologies. A proactive mindset with a strong focus on continuous improvement in processes and workflows. Ability to manage inventory and ensure accurate records for third-party suppliers in a compliance-focused programPreferred Qualifications
Strong background in procurement, vendor management, risk management and /or audit. Experience working with third-party vendors and managing vendor relationships.Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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