Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking an Information Security Technical Delivery - Principal that is Passionate about building world-class Information Security programs. This position reports directly to the USAA CISO and will be responsible for the execution of all Information Security programs and projects. This will include the planning, organizing and implementation of large, complex, strategic programs and projects. These are typically highly visible initiatives with significant impact on Cyber Security and ranging across multiple disciplines, businesses, and/or organizations. This individual will be is responsible for advancing the organizational strategic and business objectives through the alignment and integration of all programs and projects under their purview, and the coordinated management of all Program and Project Managers. This role will establish a project management and delivery framework and develop the functions and team in alignment with the IT Transformation Office. The position will work closely with the CISO(s), Information Security Managers, Infrastructure, IT and Business teams to manage a portfolio of projects though the full lifecycle including requirements, design, development, testing and implementation. The ideal candidate will have a broad knowledge of Information Security functions and technologies (including digital/cloud) as well as prior experience building and running an Information Security Delivery or Project Management function in the US for a large bank with merger/acquisition transformational change.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC. Relocation assistance is not available for this position.

What you'll do:

Define and implement the Information Security project delivery framework, target operating model and processes that align to and are integrated with the IT Transformation Office. This includes documenting policies, processes and procedures (playbooks).Build and manage a portfolio of projects, working with the CISO(s), Information Security Managers, Infrastructure and CIO teams to ensure alignment with program strategy and commitment to scope, budgets and timelines.Actively manage the delivery of all projects to ensure they are implemented effectively, in a timely manner and on budget.Identify, track and manage project risks and resolve blocking issues to produce successful outcomes.Build the Information Security Delivery organization, including implementing resource and hiring plans, performing regular skill assessments and training/certifications, and recruiting/hiring/developing talent in key positions.Empower and lead a team of cross-functional performers from different job families and organizations with the goal of fostering a fast-paced and flexible team culture that encourages and rewards associates for engaging beyond their job description to get work done.Provide program and project delivery leadership and support to the Information Security team operational functions e.g. GRC, Cyber Operations, Cyber Protection, Identity & Access management.Develop strategic partnerships with consulting and staff augmentation companies that can provide cybersecurity resources to rapidly mature the Program and meet deliverables.Establish a project review process with the CISO Management Team and stakeholders to ensure projects have visibility, accountability is enforced, progress is tracked, and issues are addressed.Provide detailed status reporting on all projects to the CISO Management team, stakeholders on a weekly basis, and to Executive Management and Regulators as needed.Drive continuous improvement by utilizing industry-proven frameworks/methodologies, collecting feedback and metrics (quality, delivery rate, etc.) and developing resource capabilities.Establish strong collaboration, working partnerships and alignment across teams in Trust. Develop a strong “we deliver together” culture.Support the CISO liaising with Regulators and Internal Audit in exams and other matters related to Information Security Delivery.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

10 years of related experience in Information Security, Cybersecurity and/or Information Technology in a large organization, major consulting firm or US military.6 years’ experience leading highly complex portfolios, programs or projects in Information Security, Cybersecurity and/or Information Technology with accountability for ensuring compliance with federal/state/regulatory information security and risk management policies, standards, and guidelines.4 years’ of demonstrated technical leadership and/or leading teams required with deep knowledge in one or more information security domains, e.g.: Identity Protections, Data Protections, Infrastructure Protections, or Monitoring and Response.Advanced knowledge of emerging and/or evolution of existing security technologies.Mastery of complex system and environment analysis, design, optimization, and hardening.Demonstrated ability to understand and integrate enterprise level goals, objectives, and requirements into the security decisioning process.Deep technical knowledge, expertise and practical application experience required in successfully applying Information Security and/or Cybersecurity theories, techniques and/or technologies to a financial services and/or business operations environment.Extensive experience in delivering modern security infrastructure solutions to support and enable the organization, this includes support of new applications of technology, and Information Technology business models in support of emerging workforce needs.Mastery of Information Security and/or Cybersecurity consulting skills to include gathering and synthesizing business and technical requirements and communicating and/or facilitating constructive opportunities to a variety of audience levels and without direct authority.Exceptional relationship management building skills which includes the ability to effectively collaborate, communicate and develop high trust relationships across all levels of an organization, to include senior level executive leaders.Extensive experience explaining and influencing complex technology decisions to both technical and nontechnical audiences at all levels in the organization and with cross functional and enterprise teams.Advanced solutions engineering and troubleshooting skills as well as deep experience with and knowledgeable of secure architectures, engineering, and design principles.

What sets you apart:

25 + years professional experience driving large scale multiple million-dollar programs in top 5 USA Banks.20+ years project management experience leading complex projects and budgets greater than $100M.7+ years’ experience in US Regulatory programs in top 10 USA Banks, delivering regulatory remediations programs and presenting to US regulators (FRBB or OCC).5+ years’ experience in banking with Information Security, preferably within a merger/acquisition environment with significant transformational change with people, process and technology.3+ years’ experience with digital banking deployed on public cloud platforms and leveraging Artificial Intelligence technologies.Experience leading Global vendors to support Regulatory remediations across Cloud Infrastructure, Info Security, Financial Applications, Platform Operations, and Governance, Risk & Compliance.Broad knowledge of Information Security frameworks (e.g. NIST, FFIEC), regulations (SOX, GLBA, NYDFS), and functions (Anticipate, Protect, Detect, Respond) and cyber controls.Expertise with information security project management, portfolio management, working across IT and Business functions and with Second and Third lines of Defense, and Regulators.

Compensation range: The salary range for this position is: $189,370.00 - $361,950.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.