At Kuehne+Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a great place to be, consider joining us as an Information Systems Specialist at our distribution center in West Jefferson, OH. **Your Role** In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse. **Your Responsibilities** + You will be the primary support for local site system operational issues + Basic troubleshooting of order and stock management issues + Work with users on preventative action based on your findings + Support with ticket creation, issue escalation, and follow-up + Warehouse (location) and customer (article) maintenance + Identification of process changes that will impact system documentation + Local user training as possible + Hardware troubleshooting such as printers, RF guns, and network + Supporting release management activities by testing new functionality, verifying document changes, and more + Support of local users regarding coordinating reporting requirements. + Participating in training led by the IT team to be able to provide the first level of support **Your Skills and Experiences** + A degree in Computer Science, Information systems, or an equivalent combination of education and experience + 1+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems + 1+ years of operations experience working in warehousing or a supply chain environment + 1+ years of experience working with Blue Yonder, Red Prairie, or JDA is preferred **Good Reasons to Join** There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Onsite Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.