Our Client, an Energy Services company, is looking for an Information Technology Analyst III for their Jackson, MI/Hybrid location. Responsibilities: User Acceptance Testing (UAT): + Collaborate with business partners to understand their requirements and translate them into comprehensive test plans. Execute both structured and unstructured test scripts and test cases to validate the functionality, performance, and reliability of the new enterprise software solution. Defect Escalation and Reporting: + Identify, document, and escalate defects and issues encountered during testing. Work closely with development teams to ensure timely resolution of these defects. Maintain detailed records of all issues and their resolutions. Technical Writing: + Create and maintain detailed documentation related to testing processes, test cases, and test results. Ensure that all documentation is clear, concise, and accessible to both technical and non-technical stakeholders. Issue Tracking: + Utilize issue tracking systems to log and monitor defects and issues. Ensure that all issues are tracked from identification through resolution, providing regular updates to stakeholders on the status of each issue. Status Reporting: + Prepare and present regular status reports on testing progress, defect resolution, and overall project health. Communicate effectively with business partners, project managers, and other stakeholders to keep them informed of testing outcomes and any potential risks. Cross-Functional Collaboration: + Work closely with other teams, including development, quality assurance, and business analysts, to ensure a cohesive approach to testing and implementation. Foster strong relationships with business partners to understand their needs and ensure that the software solution meets their expectations. Continuous Improvement: + Identify opportunities for improving testing processes and methodologies. Stay up to date with industry best practices and incorporate them into the testing strategy to enhance efficiency and effectiveness. Requirements: + Detail-Oriented: Demonstrate a meticulous approach to testing, ensuring that all aspects of the software are thoroughly evaluated. + Organized: Maintain a structured approach to testing, documentation, and issue tracking to ensure that all tasks are completed efficiently and accurately. + Technical Proficiency: Possess strong technical skills, including experience with SCADA systems and software development. Familiarity with testing tools and methodologies is essential. + Communication: Exhibit excellent communication skills, both written and verbal, to effectively convey testing results and collaborate with cross-functional teams. + Problem-Solving: Show strong analytical and problem-solving abilities to identify and resolve defects and issues during testing. + Bachelor’s degree in Computer Science, Management of Information Systems, Business, or a related field. + Experience with SCADA or SCADA development will set the candidate apart. + Test cases + Acceptance testing + Organizational skills + Business requirementsproject documentation + Life cycle + Project management + Translating + Documenting + Process design + Process improvements + Operations + Retail sales + Liaison + Process analysis + Database modeling + Change agent + Workflow + Proposals + Customer service oriented + Technical specifications + Translate + Quality assurance + Problem-solving + Documentation + Problem solving + Process improvement + Process management + Business writing + Maintenance Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.