Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. Responsibilities This Information Technology Project Manager position is located at Enterprise Support (ES), Information Technology (IT), Operations & Engineering Division, Systems Deployment & Integration Branch, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Independently performs needs analysis to determine opportunities for new and improved business process solutions and ensures that all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals using comprehensive knowledge and experience. Provides ongoing optimization and problem-solving support planning and carrying out difficult and complex assignments and developing new methods, approaches, and procedures. Implements and supports IT security applications; coordinates and integrates project activities; manages, leads, or administers project resources; monitors project activities and resources to mitigate risk; implements or maintains quality assurance processes. Broad policies and objectives provide general guidance for addressing issues but allow considerable discretion to develop new and innovative approaches. Participates in the acquisition and delivery efforts with the Office of Acquisitions (OA) and reconciliation activities with the Office of Property Management (OPM), Office of Financial Management (OFM), and other Office of Information Technology (OIT) divisions. May represent division at TSA, Department of Homeland Security (DHS), and interagency technical working grouping sessions and at vendor sponsored marketing meetings. Contacts established and maintained by the incumbent are both internal and external to the organization and often impact directly on the objectives of one or more major subdivisions or organizations and may impact the objectives of the agency. Leads/manages multifunctional development projects in and applies analytical processes to plan, design, and support the implementation of new or improved business process solutions to meet business requirements of customer organizations. Develops project plans and associated tasks, identifies resources requirements, and reports on progress, and ensure customer and management involvement throughout the process. Work is reviewed rarely, typically through reports and at project completion to ensure technical compliance and alignment with the requirements of the project or other work activity. Provides guidance to staff as a Contracting Officer's Representative (COR) for procurements and monitors progress and reporting of IT project activities related to technology refreshes, software procurement and renewal, warranties, and license compliance. Serves as an advisor in policies and procedures for the management, control, acquisition, and tracking of COTS software. The major duties described above reflect the full performance level of this position. Typically, the lower pay band (I Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex. Requirements Conditions of Employment You must possess U.S. Citizenship or be a U.S. National. You must have reached the minimum age (18) at the time of application. You must complete a favorable Background Investigation (BI). Selective Service registration is required. You must be able to obtain and maintain a Secret Clearance. Disclosure of your financial information is required. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment. Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Qualifications FOR ALL IT POSITIONS: To qualify, you must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the requirements for all IT positions, to qualify for the SV-I (GS-13) grade level: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the SV-H (GS-12) in the Federal service. Specialized experience MUST include all the following: Participating on a team designing, developing, and managing of diverse large and complex hybrid IT systems and network environments to extend, optimize or enhance existing or new IT architecture(s); Supporting the appropriate utilization of security measures in the coordination and implementation of network security to protect data, software, and hardware; Experience working with the major government cloud offerings with the ability to analyze operational requirements and match them to the offerings for various cloud services e.g., IaaS/PaaS/SaaS; Experience managing projects to meet mission requirements leveraging their extensive technical background with existing or new technologies. To qualify for the SV-J (GS-14) grade level: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the SV-I (GS-13) in the Federal service. Specialized experience MUST include all the following: Leading a team in the execution of projects in the design, development and management of diverse large and complex hybrid IT systems and network environments to extend, optimize or enhance existing or new IT architecture(s) Leading initiatives that support the appropriate utilization of security measures in the coordination and implementation of network security to protect data, software, and hardware. Identifying, recommending, implementing, and managing approved solutions to address technical, security and operational requirements leveraging various cloud services e.g., IaaS/PaaS/SaaS. Managing complex projects to meet mission requirements leveraging their extensive technical background with existing or new technologies. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement. Education Additional Information Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: www.opm.gov/ To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence. More than one position may be filled from this announcement. If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement. DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.