Information Technology Specialist 3 - Iowa Department for the Blind Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4799523) Apply  Information Technology Specialist 3 - Iowa Department for the Blind Salary $59,363.20 - $90,376.00 Annually Location Des Moines - 50309 - Polk County, IA Job Type Full-time Remote Employment Flexible/Hybrid Job Number 25-02006 Agency 185 DOM DoIT Opening Date 01/21/2025 Closing Date 2/2/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Makayla Evans (makayla.evans@dom.iowa.gov) + Description + Benefits + Questions Job Description The Department of Management (DOM), Division of Information Technology (DoIT) is seeking a skilled and motivatedInformation Technology Specialist 3to support the Iowa Department for the Blind (IDB)! This role will be responsible for ensuring the smooth operation of specialized databases, network systems, and hardware. This role will be crucial for maintaining network security, identifying potential threats, and providing essential support for the DOB library’s database and system integrations. Key Responsibilities: + Computer Operations and Server Maintenance: + Install and maintain software for the Department's networks, provide technical support, and ensure compatibility with nonvisual access technology. + Monitor servers and backup systems, apply security patches, address outages, and notify relevant personnel of issues or actions taken. + Provide technical assistance to staff, maintain hardware (servers, desktops, laptops, etc.), and ensure equipment is functioning properly. + Maintain accurate inventory of all technology-related items and order replacement equipment as necessary. + Network Security: + Monitor and analyze security logs from email, intrusion detection, antivirus, and anti-spyware systems to detect and respond to external network threats. + Identify infected computers and persistent external attackers, recommending actions and firewall modifications to protect the network. + Department for the Blind Library Support: + Perform maintenance and updates for the library's specialized databases, systems, and software, ensuring seamless integration with internal and external systems like Athena and NLS. + Configure and manage the library's management system, including creating and analyzing custom database queries and reports for system maintenance, quality control, and statistical tracking. + Assist in developing and maintaining integrations between library systems such as EOS, NoveList, and BARD, ensuring compliance with relevant guidelines and requirements. Please note, candidates for this positionmust reside in the state of Iowa at the time of starting the role. After a conditional offer of employment has been made, the candidate is subject to the 28D agreement regarding this position, and must accept the 28D agreement before hire. Employer Highlights: The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people. We have a great total compensation package for all of our full-time employees, including: + Iowa Public Employees' Retirement System (IPERS) + Retirement Investors Club (RIC) + Flexible Working Environment- Work from Home Opportunities + Health, Dental and Vision Insurance + Vacation Leave + Sick Leave + Paid Holidays + Flexible Spending Accounts + Life Insurance + Long-Term Disability Insurance Background Check Requirements: + After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate’s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies). + Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request. Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to one year of full-time work in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering websites. 2) Graduation from an accredited four-year college or university with a degree in computer science, computer applications, software engineering, computer engineering, management information systems, business analytics, or cyber security. 3) All of the following (a and b): a. One year of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering websites; and b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. 4) All of the following (a and b): a. One year of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and b. Either of the following: i. Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a; or ii. 18 semester hours of accredited post-high-school coursework in one of the specialty fields described in part a. 5) Current, continuous experience in the state executive branch that includes six months of full-time work as an Information Technology Specialist 2. For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/InformationTechnologySpecialist3-00120-90120.pdf) Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice. Our Robust Benefits Package Includes: Competitive Compensation: Enjoy a competitive salary that reflects directly on your skills and expertise. Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits. Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost. Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) . Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters. Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement. Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program. Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation. Join Us - Elevate Your Career: Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority! 01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa. + Yes - I understand and agree. + No 02 PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq? + No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq + Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq 03 Have you graduated from an accredited four-year college or university with a degree in computer science, computer applications, software engineering, computer engineering, management information systems, business analytics, or cyber security? + Yes - I have graduated from an accredited four-year college or university with a degree in computer science, computer applications, software engineering, computer engineering, management information systems, business analytics, or cyber security + No - I have not graduated from an accredited four-year college or university with a degree in computer science, computer applications, software engineering, computer engineering, management information systems, business analytics, or cyber security 04 Have you graduated from an accredited college or university with a Bachelor's Degree? IF YES - How many months do you have of full-time experience operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering websites? + I have not graduated from an accredited college or university with a Bachelor's Degree + Less than 12 months of experience in the identified areas + 12 months or more of experience in the identified areas 05 Do you meet A and B: A.) One year of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering websites; and B.) A total of four years of education and/or full-time experience (as described in part A), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. + Yes - I meet A and B + No - I do not meet A and B 06 Do you meet A and B: A.) One year of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and B. Either of the following: i. Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part A; or ii. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part A. + Yes - I meet A and B + No - I do not meet A and B 07 Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the classification of Information Technology Specialist 2 for the State of Iowa? + I am not a State of Iowa employee + I do not have any experience in the classification of Information Technology Specialist 2 for the State of Iowa + Less than six months of experience in the classification of Information Technology Specialist 2 for the State of Iowa + Six months or more of experience in the classification of Information Technology Specialist 2 for the State of Iowa Required Question Employer State of Iowa Agency 185 DOM DoIT Address 200 East Grand Ave. Des Moines, Iowa, 50309 Website https://ocio.iowa.gov/ Apply Please verify your email addressVerify Email