Summary The position is located in the Washington Headquarters Services (WHS), Human Resources Directorate (HRD), Technology and Data Support Division (TDSD). TDSD is responsible for all strategic planning Information Technology (IT) initiates, human capital reform initiatives, and is the focal point for integration of cross functional HR policies and programs to assist the Office of Chief Management Officer and Director Washington Headquarters Services. Responsibilities This is a Direct Hire Public Notice, under this recruitment, applications will be accepted for each location and/or installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. This Public Notice is to gather applications which may or may not result in a referral or selection. This position is being filled under Direct Hire Authority (DHA) in accordance with Section 1109 of FY 2020 NDAA; P.L. 116-92 and Section 9905 of Title 5, U.S.C. Please read this Public Notice in its entirety prior to submitting your application for consideration. Please read this Public Notice in its entirety prior to submitting your application for consideration. Incumbents typical work assignments may include the following: Designs tests and evaluates strategies, data analysis techniques, methods to assess the operational implications of statistics generated from the data gathered. Serves as the Contracting Officer's Technical Representative (COTR) ON THE TDSD/HRD technical contracts. Ensures security responsibilities are identified to users for the HRD customer by ensuring education and compliance with security directives for employees, to include access to classified or sensitive material. Requirements Conditions of Employment Qualifications For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume? at https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/ You must have IT-related experience demonstrating each of the four competencies listed below: 1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND You may qualify at the GS-12 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-11 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to (1) provide technical advice on emerging IT technologies and their applications to business processes, (2) apply IT problem management methods and innovative customer support technologies, and (3) apply quantitative and qualitative LSS and CPI methods and techniques to issues or studies concerning the productivity and effectiveness of programs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Education Education cannot be substituted for experience. Additional Information Other priority consideration programs will continue under their current operating procedures. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Washington Headquarters Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, visit: http://www.dhs.gov/E-Verify If you are unable to apply online, you must request an alternative application. Please view the following link for information on how to obtain an alternative application https://help.usastaffing.gov/Apply/index.php?%20title=Alternate\_Application\_Information Appointment Authorities: For more information on appointment authority eligibility requirements: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/ https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/ https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/ Other Special Appointment Authorities https://www.usajobs.gov/ Interchange Agreements https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. /www.esd.whs.mil/DD/DoD-Issuances/140025/ Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Nepotism: Under the provisions of 5 USC 3110, an individual may not be appointed into a position if the position is under the supervisory chain of command of a relative. Additional vacancies may be filled by this announcement.