Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the US Army NETCOM Headquarters, serving as a Senior Information Technology Specialist and Subject Matter Expert (SME) for Department of Defense Information Network - Army. Responsibilities Serve as a Senior Information Technology Specialist and Subject Matter Expert (SME) for Department of Defense Information Network-Army (DoDIN-A) enterprise network/systems management and services systems. Develop objectives in concert with management and provide technical advice and assistance for ARCYBER/NETCOM mission within the NETCOM Operational Engineering Division Serve as a technical expert to deploy new and/or modernized IT capability and services and ensure assigned IT platforms are in compliance with higher authority policies and guidelines. Provide network/systems administration, technical engineering planning, analysis, development, implementation, integration, sustainment, and security of assigned IT systems Resolve difficult and controversial technical issues as related to the development, design, standardization, sustainment, securing, and integration of existing and new enterprise system/ and network capabilities Requirements Conditions of Employment Qualifications Who May Apply: US Citizens Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. This position is in the Professional Work Category at the Full Performance Level within the CES Occupational Structure. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. To qualify based on your experience, your resume must describe at least one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by providing network/systems administration, technical engineering planning, analysis, development, implementation, integration, sustainment, and management of Enterprise Information Technology (IT) systems used to enable and secure capabilities and services; developing technical solutions and supporting development of project implementation plans and schedules that consider and amplify systems architecture, interoperability, integration, networking, performance, and overall end-to-end compatibility; and integrating emerging technologies to optimize available enterprise capabilities at an enterprise level. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Additional Information If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Top Secret security clearance with access to Sensitive Compartmented Information (SCI). This position requires you to submit a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Digital Technology Career Field position. This position is in the Professional Work Category at the Senior Performance Level within the CES Occupational Structure. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information. Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest. Student Loan Repayment, Advance in Hire, Recruitment, Retention and/or Relocation incentives may be authorized if it is determined to be in the best interest of the Government. Incumbent is required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634, Subpart I USOGE, 6/08). Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7-R, Joint Ethics Regulation, dated 23 March 2006. Must be able to obtain (within 6 months of appointment) and maintain the proper and current Information Assurance certification to perform Information Assurance functions in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program and Army Best Business Practice 05-PRM-0002, Information Assurance (IA) Training and Certification. The incumbent performs under the direct supervision of an appropriately certified individual until qualifications are obtained. Incumbents not meeting training and certification IAW DoD 8570.01-M may be reassigned to other duties, or released; consistent with applicable law. This position is classified as an IAT Level III and IASAE level II position. Advance in Hire, Student Loan Repayment, Recruitment, Retention, and/or Relocation incentives may be authorized if it is determined to be in the best interest of the Government