Job Summary The position of an IT support technician includes working with the end-user infrastructure support and maintenance. Individuals in this role should demonstrate good written and spoken communication skills good typing speed (50 words per minute and more) and the ability to troubleshoot multifaceted problems in a systematic manner. Responsibilities QUALIFICATIONS: + Typically requires a bachelor's degree and 0 to 2 years of experience. + Performs work under direct supervision. + Handles basic issues and problems and refers more complex issues to higher-level staff. + Possesses beginning to working knowledge of subject matter. JOB RESPONSIBILITIES: + Identify problems and repair printers copiers and scanners + Diagnose software and hardware problems + Repair and upgrade different types of computers (software and hardware) + Track prioritize and document requests using an IT support request system + Install and configure new computers and other IT equipment + Perform regular updates of servers + Keep track of IT supplies and equipment e.g. cables and adapters + Provides technical direction and recommendations to improve utilization. + Reviews records and reports of production machine malfunctions and maintenance as well as organizational procedural and workflow plans and methods. + Assists with testing of new release of software vendor modifications upgrades and patches. Property Details Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities and delicious dining options for an unforgettable holiday. Pointe Hilton Tapatio Cliffs Resort features the Falls Water Village, the perfect place for family fun. The Village features 3 acres of swimming pools with waterfalls and a 150 feet waterslide. Relax in one of the private cabanas while sipping a refreshing drink from the Cascades Cafe. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: + Now offeringDaily Pay! Ask your Recruiter for more details + Medical, Dental, and Vision Coverage + Short-Term and Long-Term Disability Income + Term Life and AD&D Insurance + Paid Time Off + Employee Assistance Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/363098/information-technology-technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job? We can recommend jobs specifically for you! EEO Statement Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PropertyHilton Phoenix Tapatio Cliff Resort Posted Date2 weeks ago(12/12/2024 6:06 PM) ID2024-363098 LocationUS-AZ-Phoenix CategoryInformation Systems & Technology TypeRegular StatusFull-Time Company : NameAimbridge Hospitality